Merlo Plumbing Co Inc
Industrial, St Louis, MO

Merlo Plumbing Co Inc Reviews

3.7 stars based on 36 reviews

Featured Comments:

• D

  Dustin Price

  5.0

  Installed water heater and updated much of the galvanized steel pipe work (100 year old property) in a timely fashion. Worked with both Matt and Doug, easy to communicate with both. Integrity in their work; could have updated more, but they advised not to spend too much money until a direct need arises. Reasonable pricing and will be using them in the future for plumbing needs! Doug Back out Feb. 2022. Was on time , only took about 6 hours what we expected to be 8 in changing shower components, pipes, and a toilet. Old toilet didn't have a shut off valve, so provided a long term valve replacement that avoids having to dig into walls to replace galvanized steel pipes (again old house problems) that would cost us more money & hassles!

• D

  Delores Blake

  5.0

  Tony was amazing!! I had a pipe freeze and crack under my mobile home. And after calling multiple places i called Merlo to see if they worked on mobile homes and if they had any emergency openings. Right away they got me on the schedule (same day). Within a couple hours Tony called to let me know he would be at my home. I was initially told around 6pm but Tony wanted to give me a heads up he had a few commerical jobs a head of me. He didn't get to me until after 9pm. But he able to repair the leak fast and explained everything he was doing and how to keep it from happening. There was heat tape, however with how low the temp got along with wind chill he had some recommendations for extra coverage that i would have never thought of. I will definitely use them again when needed and will have them as my top plumbing recommendation.

• C

  Christine Geraghty

  5.0

  We have used Merlo plumbing for years and have been fairly satisfied with their service. However, last week, they literally averted a disaster. I was called by my housekeeper who told me a pipe had burst in front of our house while I was at work. I immediately called Missouri American Water service and placed an emergency order to come shut off our water. Right afterwards, I called Merlo Plumbing and placed an emergent work order to come to the house and repair the broken pipe. They told me they would have a serviceman there in an hour. I raced home and true to their word, a serviceman met me in the driveway. He saw how much water was coming up from the ground (it was almost as if a hydrant had burst) and literally ran around our front yard looking for the water shut off as Missouri American Water had not yet arrived. His name was Tony. Realizing it was from the irrigation system (which was supposed to be closed ) he went out and found the main shut off to our house and averted a major disaster. Water was EVERYWHERE and was flowing into our neighbors yard and had already gotten into the basement. Toni (Acinelli) could have not been more helpful and pleasant. He diagnosed the problem and addressed how it would be fixed. Still, over TWO HOURS after I placed an emergency call to MAW (Missouri American Water) they had FAILED TO SHOW. If it weren't for the quick response by Merlo and their crew (Tony)..I am sure our entire basement (AND MORE) would have flooded. We can't thank you enough.

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