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In urgent need of affordable plumbers in minutes? We have sorted out some information about McWilliams & Son Heating and Air Conditioning in US-59, Burke, TX which could be proximate to you. See their infos such as opening hours, addresses, phone numbers and store pictures below and get a fast offer from plumbers near you instantly.

McWilliams & Son Heating and Air Conditioning in US-59, Burke, TX | PlumbersNearby

Brandon was personable from the moment he walked in. He was thorough and knowledgeable. You could tell he cared about the job he did and the customer he was doing it for. The entire process was easy. I was sent a text reminder to schedule my spring tuneup with a link to schedule it online. They sent me a reminder text the day before my appointment and another text when the tech was on his way with a picture of the tech. The service is top notch from start to finish!

Kimberly, thank you for taking the time to tell us about your experience. Brandon is a valued team member and we are proud to call him ours. We work hard to make sure our customers are comfortable, in every way. We are glad to have earned your 5-star review and look forward to our continued partnership!

Always professional,  kind and courteous. Very knowledgeable about our  system and even our stand alone ice maker.They get whatever needs fixed or maintained done quickly.  A very honest and trustworthy company that our family will continue to use!

Fran, thank you for the kind words. McWilliams was founded by Sailor Mac, our beloved retired veteran who served our country. Today, McWilliams and Son continues serving by helping those in our communities. We are honored to have earned your business and look forward to serving you for years to come!

Eric is the best service person you have ever sent to my home.  Most men have been here about 10 or 15 minutes.  Eric was here for at least 30 minutes or more and explained many things to me.  I really appreciated his work.

Patricia, thank you so much for the feedback. We are continually training and changing the way we do things so we can better serve you. I am glad to hear your experience has just gotten better! Eric is always thorough and a great team member! Thank you for letting us earn your 5-star review!

PROS-
Quick install
Responsive
Honors satisfaction

Cons-
Poor quality
Predatory sales practice
Very poor value

Before I go into detail on this review I’d like to say that I personally take responsibility for allowing certain repairs to be taken, but that responsibility is shared with the sales agent Gabe Mendez for misleading me and overselling products I am not sure I needed.

The two photographs below are of a new furnace that was installed through a home warranty less than a year ago and the other photo is an identical furnace sold to me by Gabe upon his word that I must have a larger furnace  . The two are exactly the same. The furnace install is crooked as well and makes removing the front plate difficult, I have no photos but I also had to relevel the compressor.

John Turner another man with the company did take the responsibility of honoring their 100% satisfaction guarantee by refunding me the wholesale value of the furnace I was sold as well as a few other items for a total of 1200 dollars of the 10,700 for the installation of the 4 ton unit furnace and thermostat.

After all that has been said and done Gabe did say my new unit would be able to keep my house cool at 68 degrees, well in texas he was about 10 degrees off as the unit alone struggles to keep the house below 77 without the aid of two window units. My first month with the unit I used more electricity than I did in the first year owning the home with a 3 ton ac.

Looking back I wish I had read a review like this encouraging me to shop around town instead of trusting the biggest name, McWilliams and Sons has put me 10k in debt and I still have a lot of work I will need to do myself simply because I no longer trust them, an additional point to be made is they weren’t even able to send the right size filters the first time around (i did get the correct size the next week).

Last psa, please do not trust the salesman quoting your home if you do use MAS, they are SALESMAN they will try and sell you everything they can, don’t sign up for anything other than work you think should be done. Maybe I’m unable to be please, or maybe I chose a reputation that I suppose has outgrown itself and my expectations were just to high from the start.

Hello Jacob, thank you for taking the time to leave your feedback. It is always our intention to provide our customers with the best experience possible so we are sorry to hear that your recent experience with us did not meet your expectations.

The technician from McWilliams & Son covered every aspect of our HVAC system.  Nick was polite and very professional.  I will use this company in the future and would recommend their service to anyone in need

Hi Leta! We love reading reviews like yours! Our goal is to keep you comfortable while providing exceptional customer service. Thank you for letting us earn your 5-star review!

McWilliams & Son Heating and Air Conditioning
US-59, Burke, TX

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