McNatt Plumbing Company Inc.
Broadway, Tampa, FL

McNatt Plumbing Company Inc. Reviews

4.1 stars based on 53 reviews

Featured Comments:

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  Yvonne Haynes

  1.0

  Very unpleasant experience. Horrible technicians!! The receptionist was curt & unhelpful when I called to schedule the appointment. She gave me a four-hour window for the visit (11-3pm) and the technician (Kyle) arrived 4.15pm. One and a half hours after the window! Dirty worker! Dirty shoes, dirty hands! He left marks all over my doorframe, the sink & vanity unit. I called the next day to request a return visit by another technician to replace the faucet & plug as I didn't like them and advised about the mess left by Kyle. Her response.. "Well, he is a plumber" As if "dirty work" was an acceptable standard. I called to request an invoice as Kyle asked for cash or check on-site. The invoice I received shows "someone" had forged my initials on the invoice! I did NOT sign or initial any invoice! The next day I discovered there was a significant leak under the sink. Twice I called, at 10am and again at 1pm & asked to speak to a Manager. Both times the same receptionist advised Manager was not in and not available. Requested a technician to come and address the leak.. Was rudely advised "someone' would be there "sometime" today! After waiting since 10am, at 5pm Alfonzo called to say he was still at another job and didn't know if he'd even make it! I said he needs to come to fix the leak. Finally showed up at 5.25pm. I asked him to change out the plug and faucet and he said NO!.. He was just there to fix the leak. Alfonzo then became confrontational towards me ( a woman!)... Stating "I asked you on the phone, I didn't need to come out for this as it wasn't an active leak. You could've waited!!" ALFONZO'S CONDUCT WAS NOT ACCEPTABLE.. HE WAS AGREESIVE AND RUDE!!! This whole experience with McNatts employees was HORRIBLE!!

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  Malena Blanchard

  1.0

  Horrible girl in office Tiffany was rude and had a poor additude very unpleasant Dont recommend then use r u keilty

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  Yadelin Luque

  1.0

  Not sure about their business practices but let me tell you their technicians yell at you when they are driving and drive erratically. Just saying if they don't care about how they drive I doubt they care about their work.

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