Masters Heating & Cooling
Cavalier, Fort Wayne, IN

Masters Heating & Cooling Reviews

4.8 stars based on 490 reviews

Featured Comments:

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  Jeff D

  5.0

  Masters installed an entire geothermal system at our new build, and handled every detail from start to finish with impeccable attention to detail. Our minimal knowledge of geothermal had us initially excited but we had tons of questions. One call from John at Masters completely put us at ease. He answered every question, and expertly guided us through the process. We now understand that improper installation of these systems is the main cause for problems, so having the best pros in the industry at Masters became everything to us. We feel lucky to have such an important system of our home installed by the guys that know how to do it right. This is who Mike Holmes would recommend hands down. Go with Masters. And John is your guy. Thanks Masters!

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  Response from the owner

  Thank you for this kind and detailed review, Jeff! We're so glad to hear that you had a positive experience with us and that John took good care of you. We appreciate you going out of your way to let us know about your experience and we look forward to serving you again in the future. Until next time, take care.

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  Allie K

  5.0

  Jeff was awesome. He came out after hours and got here within an hour. He was super quick identifying and fixing the problem. He took the time to explain everything to us. He also showed us other things we can do to make our furnace function better and things to look for if we have another issue. He had the part in his truck*. The repair itself took about half an hour. I called their service at 7:45 pm and my furnace was fixed by 9:00 pm! Pretty cool. The after hours price seemed on the high side, but I’m not sure what the going rate is in the area. Regardless, the cost was definitely worth it. Our dogs are very happy to be nice and warm again. Masters will definitely be our go-to place. Thanks, Jeff! *The part had a 1 year warranty.

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  Response from the owner

  That is so amazing to hear, Allie! Thank you so much for taking the time to share your feedback with our team at Masters Heating & Cooling. It's great to know that we continue to provide our customers with everything they need. Have a great day!

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  Travis Hunter

  5.0

  Masters Heating and Cooling technicians have been great. Most recently, Dennis has gone above and beyond to make my recent install of a new HVAC system with Masters Heating and Cooling a great experience. I would recommend this company to anyone looking for service or installation of a new system. I have had other technicians out for routine service from Masters and all have helped with any questions or concerns that I have had. The staff in the office have been very pleasant to talk to and have made scheduling easy.

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  Response from the owner

  Thank you for the kind and detailed review, Travis! We're so glad to hear that you had a positive experience with our team, and we appreciate you taking the time out of your day to let us know how we did. If you have any remaining questions, please don't hesitate to contact us. Until next time, thank you for choosing Masters and take care!

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