Master Plumbing & Repair
Leon, Scottdale, GA

Master Plumbing & Repair Reviews

1 stars based on 3 reviews

Featured Comments:

• S

  Sam Stampfer

  1.0

  I wouldn't use them again for a project involving any indoor parts of the house- they just do not treat your house the way they would treat a house that has people living in. They didn't use dropcloths when cutting open the ceiling and removing pipes with caked on sewage, left drywall dust everywhere, left the doors wide open to let bugs in and AC out even when we asked them not to (Dennis said "I'll ask them to shut doors but I don't have control over what my workers do"). They were delayed repeatedly such that our ceiling was left open for over 2 months for what was supposed to be work done on 3 different days. At the end of the work, they didn't put my oven all the way back in place until I specifically asked. They cracked the cooktop surface on my oven and the frame around my microwave and didn't respond when I pointed this out to them. I'm still cleaning up drywall dust months later. Oh, and the smell that was the original reason for the project is still not fully resolved. They seemed really capable and knowledgeable on the front end, but now I'm out thousands of dollars with a big mess to clean up.

• C

  Claire Gross

  1.0

  We finally finished dealing with this nightmare company for a project that we restarted at the end of February (please note that’s 3 months for a simple plumbing project.) I say restarted, because in January, we first had to pay them to fix the complete wrong thing, even though I repeatedly told them it wouldn’t help. They just kept reassuring me that they know plumbing and it will solve the problem. Well, shockingly, they had to come back to do an additional 6.5k worth of work. During this time, they repeatedly delayed the work, just plain didn’t show up when they said they would, and lied to us about it (we have a camera! We know when they were there!). They didn’t put down any drop cloths while installing new drywall and covered our upholstered furniture in debris. When I complained to Dennis, the owner, he told me “I can’t apologize more.” He had not apologized a single time at this point. His crew left our door open unnecessarily for entire days letting bugs into the house. Without asking they used our yard waste bins and other things of ours they found around to collect debris including actual human waste! At one point after we said that we were unable to accommodate them on a certain day (after the repeatedly delayed times on us) they called to literally beg to come that day because they’d already be in the area. Every part of this company was unprofessional and awful, I hope we can save you the experience of having to deal with them. AVOID AT ALL COSTS!!!!

• A

  Austin Ward

  1.0

  Absolutely terrible work and awful owner. I can't recommend enough that you stay away from this absolute fraud of a business. Terrible work, terrible professionalism, awful pricing, and even worse "time frame" estimates. DO NOT DO BUSINESS WITH THIS JOKE OF A COMPANY