Martel Plumbing & Heating Inc
Rochester, Dover, NH

Martel Plumbing & Heating Inc Reviews

4.3 stars based on 39 reviews

Featured Comments:

• F

  Fred Smigiel

  5.0

  Martel Heating and Plumbing installed a de novo multi-heat hyper heat Minisplit in my house. From the initial inquiry about the project, through the installation and to post installation operational follow up, the services provided by Martel were above and beyond. The project estimation was accurately reflected in the final bill, no hidden or surprise charges and the technicians doing the installation were courteous, professional, and took the up most care with my property. Communication before during and after the project was clear and there was never any doubt that me as an individual customer was treated as their number on priority. Thank you Martel and I look forward to working with you during future projects.

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  Response from the owner

  Good morning Mr. Smigiel, Thank you so much for letting us know how pleased you are. It means a lot to us as a company!! I will surely pass this on to all involved. Happy Holidays!

• B

  B Smith

  5.0

  Martel was recommended to me by a co-worker. I needed to have a water heater replaced. My preferred contact method is email so I emailed a few companies for some quotes. Zack from Martel responded within a few hours with an estimate for the job. The other companies either never responded OR it took days. I decided to use Martel. Zack was very accommodating when I wanted to change the tank model since I was looking for an energy star model. The installation went well and the 2 person team was effective and professional. A few weeks later, I wanted to have a Memo Meter installed and again I used Martel. Zack provided an estimate and after the meter was installed, the bill came in actually lower than the estimate. I was very happy about that and really appreciate that Zack tried and was able to help save me some money. I would highly recommend Martel P&H to anyone who needs their service. I am looking to use them again in the future when we plan on doing a bathroom remodel. Enclosed are few pictures of the water heater installation. Because the building code changed, they had to install an expansion tank and replace the pvc vent pipe. Also the replacement water header was taller so they had to re-do the copper pipes. I think that the finished job looks very good.

• A

  Aaron Jarzombek

  5.0

  I've had Martel do a lot of work at my house over the past few years. They have replaced my oil tank, boiler fed hot water heater, relocated baseboard heat pipes, install new plumbing for a double vanity and other small stuff. The tradesmen they send are always friendly, knowledgeable and professional. They always answer my (many) questions and explain clearly. Zack has been a tremendous help and always gets back to me quickly when I call for new work or a follow up when I have questions about the work done. The few times that small mistakes were made, they were fixed quickly without any fuss. Overall a great company to do business with and I will continue to use them.

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  Response from the owner

  We appreciate your feedback....Thank you so much!!!

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