Malone's Plumbing & Heating Inc
40th, Milwaukee, WI

Malone's Plumbing & Heating Inc Reviews

3.7 stars based on 10 reviews

Featured Comments:

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  Tonya Jones

  5.0

  Malone’s Plumbing & Heating installed a new furnace for me - and repaired my central air unit. Dependable, knowledgeable, and trustworthy service ... came out same day that I called - and reasonably priced. Malone’s has been the go-to for my family for many years and will continue to be for many more to come. Thanks again Jeff!

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  Tim Sobczak (Wes Stallon)

  4.0

  Malone's and I have been working together for five years. I'm a home renovation project manager; Malone's has done plumbing or heating work for me at more than 100 projects. They're experienced and they're masters of tough installations. They're not cheap, and you get what you pay for. They communicate straight-forward, they're honest and the craftsmanship is quality.

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  cindy batovsky

  1.0

  Malone's was chosen to install a new furnace and water heater in my home on 2/24/17. I had no choice as to who did the installation because the job was part of a weatherization program. I figured some cheap crap place and products would be chosen to do this job and I was right. Malones got angry with me when they found out that the insulation guys were coming out before they were and they acted like it was my fault that this happened. It wasn't my job to coordinate this project. Malones is severely lacking in communication skills. When Malones finally did come out, the job was done VERY SLOWLY and I ended up with cheap brands of products that were put in and a water heater that is already leaking. It isn't even a month old. Malones didn't put a copper pipe in that reaches all the way from the top of the water heater to the ceiling and that's what is causing the leak. They also couldn't be bothered to move the water heater over a whole foot to it's new location while it was still empty. Now I have to pay my roommate to do that, the same roommate that Malones said wasn't allowed to continue working on my basement remodeling project while they were doing their installation. I have called Malones several times about the leak, also the weatherization program people and no one will return my calls. I was a one and we're done customer. I'm thinking about contacting the bbb about this. Malones is a garbage dump business that I don't ever want in my home again!

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  Response from the owner

  Hello Cindy, I'm sorry to hear of your disappointment. Checking my records, I didn't find any messages concerning a leak. Regarding quality of product, Bradford White water heaters and Payne furnaces are well respected names in the industry. My records do show that the install of the power-vent water heater and high efficiency furnace took about 6 hrs. Please call me if you'd like to discuss. I also have a call into SDC to see if they have any messages they didn't relay to me. Thank you. Jeff

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