Malangone Plumbing
Forest, West Haven, CT

Malangone Plumbing Reviews

1 stars based on 8 reviews

Featured Comments:

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  John T Henderson

  1.0

  I have a warranty with American Home Shield and when they assigned TJ Plumbing I asked for a different company as I had a previous bad experience with them. American Home Shield would not provide another company to replace and install my pool heater. When I contacted TJ's they informed me that American Home Shield would not cover $575 in parts and the job could not start until TJ's received payment. After I sent the payment and before any work was initiated, I told AHS about TJ's charge and they told me they would just reimburse me for the pool heater and replacement and to tell TJ's to refund my money. Tj's refused to refund the $575 -- despite not doing any work. Fortunately my credit card company investigated the matter and credited my account for the full amount. TJ Plumbing is a malevolent, greedy enterprise. They were spun off from Malangone Plumbing because Malangone had such a terrible reputation. You can change the name but if you don't change the culture, it doesn't mean a thing. You have been forewarned.

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  Jason Goeller

  1.0

  Malangone Plumbing was screened to my house by AHS (home warranty company) to fix a shower leak from the second floor master shower through a light on the ceiling of the first floor. The technician that showed up did not turn the water on, did not remove the diverter cover, and did not perform any other plumbing diagnostics other than ensure there was water in the trap. The plumber saw the state of grout and caulk in the shower and wrote on the invoice that there were no plumbing issues and that a licensed contractor was required to seal the shower floor. He was in the house for less than 5 min and I was charged the $95 service fee. I paid to have the shower sealed and the leak persisted. At this point I found several videos on U-tube on how to find a shower leak and within 15 minutes of trouble shooting and spending $20 at the hardware store, I determined the leak location. You guessed it the piping between the diverter and shower head. AHS sent the same company back to now fix what I had found. AND the plumbing company sent the same tech! I would never recommend this company and would strongly consider documenting everything that transpires if AHS sends them to your house.

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  Judi Gordon

  1.0

  They are the most incompetent plumber I have ever dealt with in my life. They are in collusion with AHS to find that whatever caused the problem is not covered by AHS. They tried to blame my shower leak on the shower enclosure. When I pointed out that this was impossible because it still leaked when the door was open and the water stream was nowhere near the door, they then changed tactics and blamed scratches on my shower pan. They claimed they were cracks. It was clear they were scratches. Of course they refused to do water testing of my shower pan, to prove this. I called four other plumbers and they told me it's impossible to prove it's the shower pan without a water test. They are in collusion with AHS to try to find a problem that AHS does not have to repair.

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