Magic Plumbing
Bancroft, San Francisco, CA

Magic Plumbing Reviews

4.9 stars based on 1179 reviews

Featured Comments:

• K

  Katherine James

  5.0

  First, Monique in the scheduling department did an amazing job with keeping me updated on the status and availability of their plumbers on Monday and finally advised that no one would be available until the following day. Marcos showed up within the appointment window and got right to work. I appreciated that Marcos explained what he was doing and what he was finding during each step of the process. In the end, Marcos summarized his findings, our options, pricing, etc. Though minor leaks were found, none substantiated the water meter readings we were getting from the Water Department. Marcos suggested we reach out to the water company...and here comes the best part, he provided us with his written report, photos and VIDEOS of his findings which included the water meter at a standstill (which appears to contradict a huge leak)! I am hopeful that Marcos' inspection and videos will go a long way in helping us resolve our water bill expenses with the water company. I highly recommend Magic Plumbing for their quick response, thorough inspection and supporting photos and videos.

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  Response from the owner

  Speedy, thorough, and friendly service is always the name of the game, which is why it's so wonderful to see how Marcos went above and beyond for you and your water meter situation. Thanks for sharing your story, Katherine -- we'll always be here whenever there's anything else that you happen to need! -Paul R., Owner

• B

  Barry Rothman

  5.0

  Jun was a very polite and very helpful plumber. He diagnosed the location of our clog and used the right method (an electric snake) to fix it. He was very careful about cleanliness and wore a mask. The entire operation took about 40 min. I highly recommend Jun.

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  Response from the owner

  You'll always deserve that same level of expertise and professionalism, Barry, so please feel free to let us know if there's ever anything else that you happen to need! -Paul R., Owner

• R

  Richard Hutson

  5.0

  Adam arrived on time and quickly assessed the condition of my 12 year old water heater recommending replacement. He returned in less than an hour with a new unit which unfortunately was found to be defective after it was fully installed. Without any complaining he removed the defective unit and returned with another new unit which so far is working great. Adam was committed to making sure that we would have hot water for evening showers.

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  Response from the owner

  You'll always deserve our absolute best, Richard, so it's great to know that Dennis exceeded your expectations when taking care of your furnace. Always feel free to let us know if there's ever anything else that you happen to need! -Paul R., Owner

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