Lowe's Home Improvement
Dario, Laredo, TX

Lowe's Home Improvement Reviews

4.1 stars based on 1712 reviews

Featured Comments:

• R

  RENESIS GT

  5.0

  My go to place for anything I need for our home! Have had great experiences shopping there and finding everything and anything you can possibly need. Best experience was with customer service rep Sara Villareal who helped me exchange some item with ease, I prefer her over the other reps only because she goes out of her way to achieve 100% customer satisfaction!

• d

  don Miguel (don Miguel Anton)

  5.0

  The staff is normally friendly and helpful with check out, directions where to find your item, or with suggestions for your project. They offer Military pricing and you can register your military certification on their website. Lowe's also offers "Price-Matching", as long as you follow the guidance on their website.

• B

  Brenda Pena

  2.0

  Ordered something online. Took forever. Tried calling and they picked up and hung up on me. Then it said delayed. Then I tried canceling and the website is horrible. The automated bot doesn’t help. I finally canceled my ordered but as soon as I was canceling, one item said “backordered” and I was unable to cancel it, so I’m still being charged and forced to wait for it. Trying to get a hold of someone but nothing. When I finally speak to someone they say they’re part of the sales team and don’t have access to order information. Horrible service Edit: Changing my review to 2 stars because I finally got ahold of someone who was helpful and helped me make sure my order was canceled. Never ordering online again, though.

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