Lone Star Plumbing & Water
Cockrell, Fort Worth, TX

Lone Star Plumbing & Water Reviews

4.2 stars based on 268 reviews

Featured Comments:

• R

  Rosemarie Kappelman

  5.0

  They were prompt, and did the repair the same day . I give them five stars for promptness with the appointment and for the job done.

• W

  W Don

  1.0

  I don't know how this company has a 4.2 star Google rating. Went to Home Depot and bought a dishwasher. Installers came and found the water supply line to dishwasher to be leaking. Here comes this company to repair or replace leaking valve. All plumber Nick did was cap off leaky valve and put extension hose on a line that doesn't need it. So, I call plumber to complain and all I got was some lip service from Megan that she would have Nick call me. Well I called them when they opened and now it's after lunch. No call yet. My next call is to Home Depot to suggest that they are removed from their vendor list due to them just trying to do nothing and get paid for it. Megan, if you read this, take this to heart because you may soon be without a job or company if you keep treating customers like you do. Anyone that reads this, word of caution, DO NOT USE THIS COMPANY!

• B

  Bernadette Perro

  5.0

  After realizing we needed a water softener and having no previous experience with this technology, we contacted a few big name brand companies. Let's say we were shocked at the cost of salt units. Thankfully we contacted Lone Star Plumbing and Water. Not only was the unit they installed a fraction of the cost, the installation, customer education and service were top top notch. Thanks Dustin and Jarrod for a job well done, on time, as promised!

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  Response from the owner

  Bernadette, Thank you for the kind words. We are glad that you chose us to help you with your home. Please let us know if there is anything we can help you with in the future!

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