Logans Heating & Cooling
Main, Byrdstown, TN

Logans Heating & Cooling Reviews

4 stars based on 26 reviews

Featured Comments:

• D

  Don Sahr

  1.0

  WARNING! Do not do business with this company. They have no integrity and will sell you a product that they can't service. My story is a long one but ends with Logan's not responding to my phone calls for assistance. It has been over a year and they have been unable to get the unit working properly. They sold me the latest high tech unit they offered and are unable to deliver the product they promised. Instead their untrained seemingly incompetent service person reports back false and misleading information and attributes issues with the unit to the customer. In addition, no effort by Logan's to discuss options or other ideas. Apparently they would rather turn their back and ignore you and consider it an acceptable solution. Very unprofessional organization. Don't make the same mistake I did by trusting this company. Fortunately the distributor (Mike) has stepped up and has assured me that they would work with me to a satisfactory resolution Donald Sahr, Byrdstown, TN.

• P

  Phil Smith

  5.0

  Jay and his men were knowledgeable, polite and professional. Great service. I would definitely use Logan's again.

• j

  jonnie smith

  1.0

  Great job guys! My hot water heater had to be replaced. The serviceman replaced my water heater in a timely fashion. They had to remove my door and framework to the closet where my water heater sets. Not only do I enjoy my hot water again , my closet door shuts better than before. Their servicemen were kind and courteous . Thanx again Logan's Heating and Cooling. Merry Christmas and Happy New Year!

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