Linn Benton Plumbing
Marion, Albany, OR

Linn Benton Plumbing Reviews

4.9 stars based on 234 reviews

Featured Comments:

• A

  Andrew Toth-Fejel

  5.0

  The experience we had today with Miles, the plumber, rates as an A+. He did all the things that you would want from a professional. He explained the options, answered our questions, did the job quickly but thoroughly, and made sure we were happy with his work. But he did much more. He welcomed me watching him do his work, and talked through everything he was doing so that I'd understand. He made a couple of changes to the piping to improve the system without any additional cost, and explained the benefits these created. He was patient and considerate. He was honest and personable. Bottom line: he made the experience a downright pleasant one. He's an excellent plumber and a nice human being.

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  Response from the owner

  Thank you so much for your kind words, Andrew. We really appreciate you taking the time out to share your experience with us—and we agree, Miles is truly a gem to have on our team! Have a nice evening!

• E

  Erika M

  5.0

  We had a leaking shut off valve, which we discovered when we received our water bill, which was $100 more than usual. After looking at the reviews for various plumbers, we called Linn Benton Plumbing to see if they could help. Tabitha was so friendly and answered the questions I had in a professional and transparent manner. We called on a Wednesday afternoon and were able to get an appointment for Friday morning. Miles came and looked over everything and explained the recommended services, and more importantly, explained why things were happening and what that meant long term for our plumbing. He then showed us three pricing options for the work we were interested in. Their model is project based rather than time based, which seems counterintuitive at first, but we really liked that it would minimize unexpected costs that can be associated with hourly work. After we selected the option we wanted, Miles explained how the process would work and went over the Oregon laws regarding the work. It was nice that he was transparent about it, as the laws really are there to protect both parties. He could have worked on the project that day, but we had prior commitments in the afternoon. He got us scheduled right away for a time that worked for us and just came back to perform the work today. The work performed was professional, timely, and incredibly tidy (part of the job included replacing three toilets, so this was no small feat!) and we are very happy with all of the work that was done. In addition to the new toilets, Miles replaced all of our water shut off valves with ones that are less likely to fail (the source of our original problem) and also replaced our garbage disposal, which was frozen/rusted beyond usability. In addition to the quality of the work, Miles was very willing to answer all of my questions about how to best maintain our plumbing and other general plumbing related questions. He is incredibly friendly and willing to explain what he's doing as he's working. I feel this transparency helps homeowners to both see the value of their services and also to better maintain their home. We hope we don't need to have our plumbing serviced in a long time, but if we do, we will not hesitate to call Linn Benton Plumbing again.

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  Response from the owner

  Thank you Erika for the glowing review! We are pleased you were satisfied with our service and look forward to serving you again in the future!

• L

  Land Florek

  5.0

  Miles came out to fix a leak and repair a pipe. He was very personable and knowledgeable. He went the extra mile to answer questions I had. He made sure everything was complete, cleaned up, and that I was satisfied with his work. He was kind to my daughter who was very curious about what he was doing and did not make me feel like she was in the way at all, even though she probably was for a little. I appreciate how nice he was and I would recommend him to anyone needing a plumber. I absolutely will use his services again when I need more plumbing work done.

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  Response from the owner

  Thank you Land for the kind words regarding Miles. We are so lucky to have him and we love that he provided exceptional service to you. We look forward to serving you again whenever you need us!

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