Liberty Plumbing & Septic
Klondike, Conyers, GA

Liberty Plumbing & Septic Reviews

4.8 stars based on 38 reviews

Featured Comments:

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  Tunya Turner

  5.0

  Chris and Shawn did an amazing job repairing my faucet link in my shower. I’ve been in my home for 24 years and this is the first time I had to replace the faucet in the shower. It cost me a pretty penny but the job was done well and I don’t have to listen to this drip drip drip anymore! I also have a 1 year warranty!!!

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  Daniel Tatmon

  1.0

  Be aware!!!!!! just do your research, don’t just go by google reviews including my negative experience with this company. I’m taking this experience as a hard lesson learned . People will take advantage of the uneducated unfortunately. I was first overcharged substantially. later dealing with liberty plumbing with my back against the wall given and estimate to laugh at or cry about. I would not recommend this liberty plumbing not even to unclogged a toilet….if your reading this good luck !!!! Septic tanks and fill lines

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  Response from the owner

  Mr Tatmon , we have to disagree . Online reviews are a great way to choose a contractor. People have the opportunity to read actual customer experiences with us and people also have the opportunity to read about our experience with our customers. We will share the experience we had with you. We serviced your septic system on 3/25/21, during this service we found your septic drain field was not functioning properly. We pumped all the water from your septic tank and drain field. We documented on our invoice , this was a repair and the septic system could still fail. You paid for our service and showed no signs of being unhappy with our service. Weeks later you contacted us again , stating you were having the same issue. We advised you at that point the system would need to be replaced. We also advised you we needed to contact your local environmental health department to issue a permit for the system replacement and you also needed a soil sample report from a soil engineer before they would issue a permit. You told us not to move forward. Now here we are six months later , you email us a copy of the permit and soil sample report on 9/27/21. You requested a quote for the system replacement . We email a quote as requested on 9/30/21 , and you decide to give us a negative online review. With everything mentioned above , its obvious at no time was your "back against the wall". We have had no contact with you for the last six months. We would also like to add , environmental health will not issue a permit unless the existing is failing. By the permit being issued, confirms our diagnosis to be correct. We honestly don't understand the reason for this negative review.

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  Michelle Stanfield

  5.0

  Thank you, Liberty Plumbing! Y'all are fantastic. Thank you for coming out first thing, and working so hard for us. We are so appreciative. Gary and his partner were amazing. Hard workers, efficient, and kept us updated on our septic repair. Gave us plenty of information on how to care for our system and answered all of our questions. Would highly recommend Liberty Plumbing and will be using their services for all of our future plumbing needs!

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