Leone Plumbing & Heating
Ridge, Rochester, NY

Leone Plumbing & Heating Reviews

4.8 stars based on 153 reviews

Featured Comments:

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  fm3tech

  5.0

  I contacted Leone Plumbing to remodel a bathroom and fix a bad leak in a wall. I had used a cheaper general contractor before for another bathroom, and had a bad experience; this time, I chose a company that had real plumbing experience. Andy, the owner, walked me through the steps of what needed to be done; what suggestions he would make that made sense--without having to spend a ton of extra money; and gave me a fair time frame for completion. Prices were in the middle, but I was looking for skilled, quality work this time around; Leone Plumbing provided value, experience, and professionalism. Andy told me that he could be done in three weeks, but the job was done in two! Jose did an excellent job getting everything done quickly and professionally, and didn't cut corners. We then used Leone Plumbing to fix the sub-par work the other contractor left behind--now, both bathrooms look AWESOME! Thank you!

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  Response from the owner

  Thank you very much for the compliments. It was a pleasure working with you on this project. We truly appreciate the trust you placed in us to renovate not only your one bathroom, but to fix the issues with your other bathroom. We pride ourselves in providing high quality services to our customers and its nice to experience a customer who recognizes that. We will pass along your kind words to the Leone team!

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  Robin Bellamy

  5.0

  My experience with Leone heating and plumbing was great. The technician was professional, polite and informative. He represented the company well. My issue was resolved in one trip. I would recommend Leone heating and plumbing to anyone in need of a plumber.

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  Response from the owner

  Thank you very much. We strive to deliver the best service possible and appreciate it when our customers notice. We will pass along the the compliment to our tech.

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  Robert Gross

  5.0

  Mike was very friendly, professional and respectful while performing the work in our home. Andy was very helpful over the phone suggesting solutions to the problem we were having and dispatching Mike the very next day. I've never used a plumber before, but price seemed a little high for services provided. However, the response time and quality of service was excellent, so I guess you get what you pay for. I will definitely call Andy again if I need plumbing services.

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  Response from the owner

  Thanks Robert for your 5 star review of our services and team. We're glad that you are satisfied with the work we performed. It certainly was a pleasure working with you. We will let Mike know you left him a great review!

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