Lebo's Plumbing, Heating & Air Conditioning
Chestnut, Carlisle, PA

Lebo's Plumbing, Heating & Air Conditioning Reviews

4.3 stars based on 54 reviews

Featured Comments:

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  Rebecca Sacra

  5.0

  Came highly recommended from a friend to us. They were so prompt, outstanding customer service. Would highly recommend. Fit me into a very booked schedule. Reassured me and explained things to me. Very knowledgeable. Highly recommend. Will be using them again!!

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  Response from the owner

  Thank you, we appreciate your business!

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  Rachel Van Grouw

  5.0

  I had a great first-time experience with Lebo's when they installed a new vanity and toilet in my powder room. After a couple of phone calls to other plumbers who never got back to me after more than 2 weeks, I was pleasantly surprised to have Tim Lebo answer my phone call without me even having to leave a message. He gave me a not-to-exceed estimate over the phone and several tips about what to look for when buying the vanity and toilet. The two young men who did the install were on-time, respectful, informative, and did a thorough job. The total bill was less than the estimate Tim had given me. I'm definitely planning to be a repeat customer when we do larger remodels on our other two bathrooms.

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  Response from the owner

  Thank you!!!!

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  Nikki Verow

  5.0

  This was the easiest and best experience I have ever had with a contractor. I called the shop and didn't get and answer, but there was a cell number to call for immediate assistance. I usually hate calling those because everyone thinks they have an emergency when they really don't, but my basement had water leaking into it so I called the cell number. The man sounded busy (I like that. I don't want the guy I call to never have business or experience), but he asked me if I text AND IT ONLY GOT BETTER FROM THERE. He asked me to text my name, address, and phone number to him. In a while he asked for pictures and we ended up setting up a time for my job to be done the following day. I was so glad I didn't have to listen to a rundown of the 40 million things that could be wrong and what he would do to fix them. I'm sure if I wanted to talk he would have, but for me this was great. Once the appointment was set I got texts with pictures of who was coming to do my job, contact info for them, and the job time and approximate length. I also got a notification when the person was enroute to my home. This couldn't have been a better experience. He was prompt, there was no bs involved, everything was text or email, and the people who showed up did the job and left. EASY. EASY. EASY. I knew what I needed when I first called and was pleasantly surprised that I did not have to meet with a condescending contractor who needed to determine what was going on for himself so that he could nickel and dime me because I must not know what I'm talking about. I did not have to pay mileage, diagnostic fees, or any other nonsense since I had asked for what I wanted right from the start. Granted it's on me if that's not what's wrong, but I am very happy that I was able to call someone, tell them what I wanted, and have them come do it without them trying to school me on life. Believe me I'll ask questions (and you should too) if I have them! We have been through building a home and doing much of it ourselves. We certainly don't know everything, but we do know a lot and most of the time we are having someone fix something because we don't have the time or we don't want to, but not because we don't know what we're doing. THANK YOU AND YOUR TEAM FOR DOING A FANTASTIC JOB, COMMUNICATING LIKE WE'RE IN 2021, AND GIVING GREAT CUSTOMER SERVICE!!!

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  Response from the owner

  Thank you!!! We appreciate the opportunity!!!!

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