Leak Squad
City, Charlotte, NC

Leak Squad Reviews

4.1 stars based on 25 reviews

Featured Comments:

• k

  kiara aierostaile

  5.0

  Excellent customer service and dedication from this company. Leak detection is not a perfect science just yet, but we had two leaks under our cement slab and got them taken care of! Based on our water bill, the leaks had been going on for over 2 months, but we couldn't see the issue and didn't originally know how to address it. The ground was so saturated underneath that the water was coming up from the ground on the opposite side of the home. The representative that came out explained their role and set expectations before beginning any work. Leaks can be within 5ft of the strongest readings and the fact we unknowingly had two in the same pipe line, caused it to be even more difficult than usual to locate. When we first broke into the suspected spot and didn't find the leak, we reached out to seek guidance from Leak Squad. They were onsite again in no time and diligently worked to find a second more precise location. I believe the first break into the cement slab that exposed ground allowed some of the water to dry up prior to their second visit which had likely skewed the results of the initial locate attempt. The second time they marked right between the two leaks and our plumbers were able to quickly resolve the trouble. Their efforts took the guess work out of the process and saved us from breaking up a ton more concrete and tile flooring. Leak Squad will be our go to from now on for leak detection and United Plumbing LLC our plumbers! Thanks again for your help!

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  Response from the owner

  Thank you for the review. We are glad the job worked out well.

• J

  Jake Menchinger

  5.0

  After having multiple plumbing companies who claimed to do leak detection come out and do nothing to help; I called Roy at leak squad. He came out within the next day and was super nice, very professional, educational and spot on accurate with his leak detection. If you need leak detection services Leak Squad is your go to company. I would highly recommend them!

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  Response from the owner

  Thank you for the review...we love Roy too 😉

• B

  Bob Henricks

  5.0

  I called Leak Squad on Friday. The woman I spoke with was very friendly. During the call, they offered a "first available" app't., and I was unable to make that happen. I asked for the day afterwards and they accommodated. The morning of the app't, I received a text that advised they were within 30 minutes from my house. They showed up within that 30 minutes. Everything was good, right? Well, it got even better. James, the technician shows up and does a visual inspection of the pool and was able to find the leak that I'd been looking for for weeks on end. He provided two patches and said he could do it or I could. I preferred to do it myself. James was here maybe 20 minutes. He was readying to leave and I asked what the charge would be. The answer: $0. WHAT?????? That NEVER happens these days. James was clean cut, professional and so personable. I would recommend this company to anyone who has a similar problem. They came highly HIGHLY recommended and didn't disappoint. Thanks LEAK SQAUD. Y'all are THE BOMB!!

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  Response from the owner

  Glad we could help 😉, thanks for the review

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