Lanier Plumbing
Pasadena, Austin, TX

Lanier Plumbing Reviews

3.6 stars based on 18 reviews

Featured Comments:

• J

  James Sefcik

  5.0

  We were referred to Lanier Plumbing today to help us with a leak in our ceiling. They came promptly and diagnosed the problem. Super friendly, and really helped us understand the issue and root cause. We had a very positive experience overall with Shane and Dave.

• M

  Monty Hobratschk

  1.0

  I called Lanier Plumbing to have my washing machine drain cleared. The fellow took my address and phone number and told me he would call back in a couple of hours to tell me if they would be able to come out that day or the next morning. I never received a callback and now the following morning there is no one answering their phones. I’ve used Lanier plumbing previously and was impressed with the work but now they’re just MIA. Very disappointed.

• R

  R.J. Armstrong

  1.0

  After having set an appointment two weeks in advance for a custom job, and after having taken the time off of work to wait for the appointment, I was called the morning of and informed that there were "scheduling problems". However, talk of scheduling problems quickly changed to a discussion of why the job I wanted to have done, converting a portable dishwasher into a stand-alone permanent dishwasher, was actually not even possible and that I had been fooled by the dishwasher salesman. I had already done the research so it was obvious to me that they were trying to cover for their scheduling problems. I used the time taken off of work to call another plumber who was able to complete the job on their first visit in under two hours without having to order any special parts. I definitely think honesty should come first in business and I would have forgiven scheduling issues but do not appreciate being told the job was impossible. I'm currently enjoying my new dishwasher courtesy of a more Reliable plumbing company.

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