Lake Norman Plumber On Call
River, Mooresville, NC

Lake Norman Plumber On Call Reviews

4.5 stars based on 36 reviews

Featured Comments:

• R

  R Sand

  5.0

  I was very impressed with not only the service, but the compassion and friendly courtesy. I always call 3 service establishments before making a decision... and they were the ONLY one that were honest about the estimate and schedule. My toilet repair was quick, complete, and Steven (plumbing tech) was a pleasure. I will ABSOLUTELY call them again and refer them to friends/loved ones. Thank you Lake Norman Plumbing on Call. RS

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  Response from the owner

  We had a awesome time working with you. Thank you so much for the review.

• C

  Chris Mcloughlin

  2.0

  They have a quick response time, and the work was completed quickly, less than an hour. I unfortunately wasn’t home and never talked to Matthew the plumber and business owner, my wife did. I’ve included pictures to show the small job that was completed. This cost $293.00. He left the old pipe that he cut out laying in my basement, never left a receipt, and when my wife asked about occasional drain problems he couldn’t do anything about that and advised her to have the lines cleaned out. I can’t help but feel he took advantage of a woman. When I called Ms Shelly was very nice and was going to email a receipt, but she read to me what he wrote as services performed, which included, advising to clean out lines, advised to get a new water heater and advised her to replace something on the filtration system. Obviously an up sell tactic, but he was never asked about the water heater, or filtration system. I can’t recommend their service nor would I use them again.

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  Response from the owner

  Thank you for your reply. We really believe this is some kind of a gimmick. Any recommendations that are made, should be strongly looked into. If you are in need of any plumbing services please fee free to make an appointment.

• K

  Kimberly Anton

  5.0

  I have used Lake Norman Plumber On Call twice now. They have been referred to me through my home warranty and are absolutely excellent. They show up on time or even early, which is awesome that I don't have to sit around waiting for them to show up. They are incredibly respectful of my home and are honest and reliable. I just had them install a new tankless hot water heater. It was a little more complex because my old hot water heater had been located in my attic, and I wanted a new hot water heater moved down to my crawl space, so there was a lot of work involved. They were at my home all day, (first thing in the morning until after 6pm), and didn't leave until the job was complete and all of my inane questions were answered. They charge you exactly what they say, no hidden or surprise fees. Everyone is a pleasure to work with, from Miss Shelly in the office to the various technicians who come out to your home. I can't recommend them highly enough and will continue to use them for any of my plumbing needs.

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  Response from the owner

  Thank you for sharing this review. We will let the guys know how happy you are with them.

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