Ladd Service Company
4th, Tonganoxie, KS

Ladd Service Company Reviews

4.6 stars based on 53 reviews

Featured Comments:

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  Nick Moran

  5.0

  Outstanding work and great value. Had a problem with my water heater not starting with the igniter, the tech (Dan) came by even earlier than scheduled (after calling and confirming with me), diagnosed my problem and gave me a solution within 30 minutes. Gave me a quote for installing the part, and replacing the water heater altogether, when the time comes. A few hours later, I had a follow-up issue after regular business hours. Had another tech (Kyle) come out, again had great communication and professionalism, was very thorough and diligent about finding and fixing the issue. Five-star service all around, would recommend to anyone in the area for HVAC/plumbing issues!

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  Response from the owner

  Thanks, Nick! We appreciate your business!

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  Stephen Sperl

  5.0

  I used the convenient online service request form late on a Sunday and received a call back at 7 o’clock the next morning. The repair man (Mike) showed up right at 8 o’clock and within 30 minutes he had diagnosed the problem with the furnace, reset the controls and performed the annual tuneup which was coming due. As always Ladd’s is the best; very responsive and very professional. And Mike knows his stuff.

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  Response from the owner

  Thank you so much! We appreciate your business and the review! I'll make sure to share this with Mike. Also keep us in mind if you have any plumbing needs!

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  Tracy Barnett

  5.0

  The gentlemen who came showed up on time. They were very thorough and made sure everything worked correctly. When they were done it was as if they were never here, everything was so clean and tidy! I will never use anyone else. I recommend Ladd Service Company for all plumbing, heating and cooling needs.

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  Response from the owner

  Thank you, Tracy! We appreciate that you took the time to let everyone know about your experience with Ladd.

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