Krantz Kooling and Heating
Anthony, West Columbia, SC

Krantz Kooling and Heating Reviews

5 stars based on 225 reviews

Featured Comments:

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  polly skillman

  5.0

  Excellent company! Our AC unit went out and of course it was after business hours! Krantz Kooling and Heating replaced our unit less than 24 hours! Triston went above and beyond to get us in contact with Justin! Justin sent us a proposal after business hours! The receptionist called me at 8am and told me they would be at our house within the hour. (I did not catch her name) Very impressive customer service! Carl and Chris were the install techs and their work was very efficient! Everyone I spoke to was phenomenal!

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  Response from the owner

  Thank you for the review. We appreciate your business and glad we were able to get you back cooling. It’s too hot to be without ac and our goal is to do everything we can do to get everyone cooling ASAP. Hope you enjoy your new Trane heat pump. Let us know if you have any questions or need anything.

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  David Kyle

  5.0

  Great experience with Krantz! The HVAC system in my home was on it's last leg and was really struggling. Called them for repairs, but it turned out the most cost effective path was a replacement. I got a quote from them, as well as a few other vendors, and Krantz was the best deal. They were able to install 3 days later. The install team showed up on time and were very courteous and professional. The entire process took about 5 hours, and they were kind enough to take all the old stuff with them. The difference with the new system was noticeably immediately. Very happy with my experience, and I know that feeling will continue when future power bills come. Thank you Krantz Team!

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  Response from the owner

  Thanks for the review. Glad the guys took care of you. Let me know if you have any questions or need anything at all. Stay cool and enjoy the new system.

• B

  Brian Habing

  5.0

  Had a new HVAC unit and a new return installed to replace our 30 year old one that was on its last legs. Professional estimates and installation, and patiently answered my e-mail questions as we decided on who to go with. They stuck with estimate even when they decided some custom vent work would look better (it did!) and some of the walls might have been a bit harder than they hoped. Three months in and we're very happy with everything (including the greatly reduced electricity bills).

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  Response from the owner

  Brian, thanks so much for taking the time to write a review about your positive experience with our company. We hope you are enjoying the new unit and please let us know if there is anything else we can do for you!

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