Kline's - A Wind River Environmental Company
Holland, Landisville, PA

Kline's - A Wind River Environmental Company Reviews

3.4 stars based on 47 reviews

Featured Comments:

• J

  Jeffrey Gold

  1.0

  Clean out septic system Technicians were nice. Customer service is nonexistent. I've been billed for services not rendered and no one at customer service can answer why. They just send out bills repeatedly. The prior company was great.Wind river ruined a good company

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  Response from the owner

  Hi Jeff, We’re so sorry to hear that your experience did not meet our standards. We value our customers’ feedback and work hard to ensure that similar issues do not occur in the future. I reached out to Customer Service and if receive any invoices going forward, please let me know at [email protected] and I will get it corrected.

• J

  Jim Hynes

  2.0

  I used them last in 2018. I had same issue then, the price was decent. Now they wanna charge me over 500 bucks, sight unseen. On top of that, if I needed same or next day service, which I dis...it was gonna cost me and additional 200 hundred bucks. Don't know when they changed their whole thing to wind river, but the customer service has failed. I will never use this company again.

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  Response from the owner

  Hi Jim, Thank you for taking the time to write a review. We appreciate your comments and regret to hear that you were disappointed with the cost of our services without giving us a try. We aim to provide all of our customers with high-quality service and we often have promotions that can reduce the cost. Be sure to ask next time you call.

• F

  Frank heick

  1.0

  They are completely un responsive. They lie about the cost, send invoices that are not as agreed upon. They are unreachable, no humans only voice mail which they do not answer. They do not respond to e-mail. I would drown in my sewage system before I would use them again.

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  Response from the owner

  Hi Frank, We value your feedback and I'm glad we were able to resolve your problem. We will work hard to ensure that a similar issue does not occur in the future. Thank you for being a valued customer.

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