Kiernan-Laitinen Heating & Air Conditioning
Durand, Racine, WI

Kiernan-Laitinen Heating & Air Conditioning Reviews

4.2 stars based on 52 reviews

Featured Comments:

• S

  Sean McFarlane

  5.0

  I am so happy with the service I received from Kiernan-Laitnen that I decided to write this review. Not only were they my first choice because they were a sponsor for my sons football team(Horlick) but they ended up being the best price and service. I got 5 quotes to install a central air system and K-L heating was the best deal hands down, it wasn't even close. I was even able to upgrade to a higher seer unit for better energy savings and still come in hundreds of dollars cheaper then the other quotes lower seer units. The installers were on time and did a great job. they even worked with me on my archaic heating system and made it work. After getting so many quotes and reading so many reviews I can say 100% without a doubt these guys are the best and if you go with them, you wont be disappointed. p.s. I dont, nor have I ever worked for these guys, nor did I know anyone that works there. this review is 100% real, unlike some of the reviews ive read on google. lol

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  Response from the owner

  Hi Sean, Thank you so much for your nice review. You can always count on us for honest and friendly service at an affordable price. Your comfort is our priority, whether you need a simple heating system tuneup or a completely new air conditioner. Enjoy your new cooling system. Kiernan-Laitinen Service Team

• R

  Rachel W

  1.0

  Yikes! Do not recommend this company at all. They are not fair, do not have good communication between each other, and then send surprise bills in the mail that do not make any sense. Not my cup of tea.

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  Response from the owner

  Thank you for posting a review, and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. However, we cannot seem to find your information in our system. If you'd like to reach out to us, our number here is 262-637-0156. We would like the opportunity to address this and resolve any issues. We can't fix the past, but we can certainly strive to do better in the future. Thank you for bringing this to our attention. Kiernan-Laitinen Service Team

• B

  Barb Gentry

  5.0

  We bought our Carrier furnace and air conditioner and thermostat through a different company. On Thursday evening our thermostat said SYSTEM FAULT 82-Thermal Lockout 4 hours. We called the other company Friday morning and they said we'll come out on Monday. How are you going to pay for this? We felt that they didn't care less and they were rude! Carrier gave us the name and phone number of Kiernan. When we called they said they would send a technician out today. Their care and concern meant a lot to us! The technician came out in less than an hour. He replaced the bad part on the air conditioner, reset the thermostat and the bill was less than $150.00!! We will definitely not go back to the other company (we had other problems with them in the past)!! We will highly recommend Kiernan-Laitinen to our family and friends! They did an incredible job!!!!

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  Response from the owner

  Hi Barb, With us, you can bet that your comfort is our priority—especially in a hot summer like this one. A broken air conditioner is nothing to mess around with, so if your system is having trouble, we’ll get out as soon as possible to fix it. Whatever you need, we’re here to help. Kiernan-Laitinen Service Team

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