Kew Forest Plumbing & Heating, Inc.
70th, Queens, NY

Kew Forest Plumbing & Heating, Inc. Reviews

4.3 stars based on 47 reviews

Featured Comments:

• s

  szefo08

  1.0

  This is not a responsible business, poor quality, they will go after your money, not your business. They wanted to replace a good boiler because they didn't want to do the dirty work to maintain it. My gas boiler shut off and I tried to get them to fix it (rollout switch was going of due to flame rollout). Two guys came without any tools to inspect my boiler, I thought that they would get me fixed during that appointment. They started the boiler and confirmed flame rollout and checked my chimney if it has draft. Next they told me that I need a new boiler and that they will send me a quote. I waited for a day without response, called them and the lady told me that she will call me right back. I haven't heard from them in a week. They charged me $277 for the initial appointment which lasted about 20 min. So if I relied on them then I would have no heat for at least a week. In the mean time I cleaned the boiler and replaced the rollout switch and it now works fine. Forget this company and use somebody else.

• K

  King Edward

  2.0

  *This review pertains to a job I had done recently by Kew Forest Plumbing. I removed the old bathtub myself, so Kew Forest Plumbing is not responsible for any of the Sheetrock, tile work etc. I reached out to Kew Forest Plumbing to install a new bathtub. They sent someone to measure and the owner gave me an estimate. I agreed and they were there the same week with all the materials. I was working that day and unable to supervise. I came to check when the job was complete and was surprised to see the tub was smaller than the space originally measured. In addition, it was sitting on shims. This was not discussed with me. I paid cash in full because I was sure they would resolve this issue. That turned out to be a mistake. I went back and forth via email with the owner and his story changed multiple times. Ultimately, he wanted to charge me again to resolve the issue. I refused and he finally wished me luck and ended the conversation. They measured 60 x 32. You can see from the wood exposed below which they installed. The tub installed was 60 x 30. They suggested I pour concrete to fill in the two inch gap. The tub is not sturdy because its on shims and its also way too narrow for the space. I authorized them to do the job without asking any questions because I trusted them. They've done great work for me before. They dropped the ball on this one.

• A

  Amral Rahaman

  5.0

  I been doing my boiler inspection for five years now with this company and always runs smoothly they are very on point I thought my boiler need to be replaced after 21 years but after Jack and Albert came and by the advice by Paul they troubleshoot on the entire system and turns out I did not need a replacement they save me a lot of money today but because of that honest move when I do need a new boiler they will surely get the job once again thank Paul

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  Response from the owner

  We are so grateful for your 5-star review. Thank you for the kind words and great review! Thank you. We appreciate you for sharing your experience with us. We hope to see you again soon.

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