Ken Paulson Plumbing, Inc.
Club, Pullman, WA

Ken Paulson Plumbing, Inc. Reviews

4.5 stars based on 72 reviews

Featured Comments:

• A

  Andrew Flabetich

  5.0

  Ken, Jeff and the team at Ken Paulson Plumbing did an incredible job helping us with a basement bath and laundry room remodel. Very please with their work below my foundation to the final finishing touches. If you want to hire the best and most trusted for your project. These are your guys.

• J

  John Wolff

  5.0

  We had an emergency and had to leave our house (30 year old furnace that had a CO leak). These guys came out the next day to examine the unit and submit a bid, and the following day they installed our new furnace. Very professional, knowledgeable, and friendly, with fair pricing. I will absolutely use them again.

• T

  Tammy Bowen

  1.0

  We bought a brand new build 3.5 mos ago. Paulson is the contracted plumber. During the process not only did he never return phone calls or emails. We had the wrong tub installed. Our toilets wobble, and most recently our brand new (3mos old) heater went out. Took a whole day for the technicians to arrive (who were kind) who then informed us they don’t have the parts bc Paulson only works with 3 suppliers (same issue with prior tub). Now we will be on day two of zero hot water in a brand new home unable to utilize the home. We have had to take time off work just to watch the plumbers not able to fix the water heater and now more time off when they get the part. (Which should be a new water heater if they had good customer service! ) Poor quality. Poor customer service. And we are bound for a year due to the warranty. Would never use this company ever. I’ve worked with many others and owned other homes and never had these issues.

More reviews (2)