Kellogg Supply Company
Queen, Edenton, NC

Kellogg Supply Company Reviews

4.6 stars based on 144 reviews

Featured Comments:

• M

  Mark Farist

  5.0

  Customer service is awesome! They always have what I need. They have been our primary supplier for materials for our renovation. They have a great paint department with my favorite brand - Benjamin Moore.

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  Response from the owner

  Hi Mark! Thank you for sharing your review and more importantly thank you for choosing Kellogg Supply for all your materials! Have a great day!

• J

  John Perez

  5.0

  I've been coming to the Edenton store for years. Not too long ago a new manager, Patrick, came to the store. Since he's been there the level of customer service has really been raised. There's a culture of service that permeates the place, and every employee I have encountered since he's been the manager has seemed energized and focused on helping the customer. Having run over a dozen customer service call centers I know what good service looks like. Hats off to Kelloggs for bringing in such a great leader. Clearly he is leading by example and it shows. it's an absolute pleasure to shop here!

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  Response from the owner

  Hi John! Thank you for the review and thank you for taking the time to share your feedback. Stories like this really make my day, come see us again soon!

• G

  Gerald Honeyblue

  1.0

  I went in and paid cash ($450.00) for a water heater one afternoon. It was to be picked up and installed by my plumber the next day. When my plumber arrived the next day there was no water heater in stock. He called me and asked me to speak with the folks at the store because he was still on the clock and had already removed the old heater and the house was without water. Kellog folks said there should be one arriving in the next shipment tomorrow. Tomorrow was not acceptable since the house was without water and I was paying a plumber to stand around. I asked for my money back so I could go to the Lowes and pick one up today. Kellog folks said they could only refund $75.00 of the $450.00 CASH that I had paid them the day before. I wish I could them less than 1 star! They appear to be in the business of hustling folks since they are the only lumber yard in town.

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  Response from the owner

  Hi Gerald, We apologize for your experience and we will be reaching out to you, to address this situation and try to make things right.

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