Keiffer Southtowns Enterprises
Southwestern, Hamburg, NY

Keiffer Southtowns Enterprises Reviews

4.5 stars based on 42 reviews

Featured Comments:

• D

  Dawn Brown

  5.0

  I needed my tub fixed as water was pouring out of it. They came out THAT Day, for four hours, and totally redid all the plumbing in my shower for me and did it the correct way. He raised the shower head for me and made my two handle shower into the updated single handle. He was super professional and showed me how to put all the fixtures on once I’m done doing the tile myself. He even tightened the water main fixture for me so it wasn’t leaking and made sure my pilot light was lit before he left! All of this was only 600 dollars for four hours of extensive labor. I would use them and recommend them to everyone I know! They also have done chimney work and they just redid my friends sink as well. Great business. Roy’s couldn’t come out for four days when I had no water!!!! I will never call Roy’s again. I’m 100% going with keiffer!!!

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  Response from the owner

  Thank you for the wonderful review Dawn! I’m very happy we were able to meet and exceed your expectations. I wish you and yours a very happy and healthy 2022! Gene

• R

  Ronald Timm

  5.0

  I called Keiffer Monday morning because our furnace quit working on Sunday. I was told someone should be out by 2pm. I said that would be fine because I still had to clean out my driveway. I was notified that someone would be at.my house by 11 am. The technician was professional and said that he should have the part this afternoon and was coserned that we had heat. He arrived around 2 with a new part and we now have heat. Thanks

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  Response from the owner

  Thank you for the 5star review Mr. Timm! I’m glad we were able to get you taken care of! Stay warm- Gene

• k

  kevin reyes

  1.0

  I have used Keiffer numerous times over the years because they usually do a good job. I own multiple buildings in the Hamburg area and wanted to get them serviced. I called nearly 3 weeks ago to setup a service on 4 furnaces at 3 different locations. I advised my tenants that this was happening today to make arrangements to get in. I called this morning to see what time they would arrive and was given the same excuse that was given in the last review. She did not even have me on the schedule. If I hadn't called this morning l, I would have been waiting all day. This did not only inconvenience me but also my tenants. This is extremely unprofessional from a company that i thought valued its clients....

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  Response from the owner

  Kevin I’m very sorry for the inconvenience this has caused for your tenants and for yourself. I have addressed your situation with my office staff and am working very hard to streamline our scheduling procedures. I wish you and yours a very happy and healthy Holiday Season. Gene

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