JR Plumbing & Mechanical Services
Professional, Chesapeake, VA

JR Plumbing & Mechanical Services Reviews

4.8 stars based on 76 reviews

Featured Comments:

• M

  Mike Wilson

  5.0

  I have had JR plumbing moving drain and supply lines in my kitchen, install a drain into slab for a new shower, and install the supply lines for the new shower. They have been great to work with and they have performed quality work for me and are very efficient/hard workers that did not cut any corners. Since I have prior construction experience I can be very picky on who I use, but after using JR plumbing I don't see me using anyone else to do plumbing work for me. Also, their price for the shower drain install into slab was way better than the other company i got a quote from. 5 stars

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  William Larrimore

  1.0

  The plumber came to my house at 10am on Friday February 11, 2022. Jose was very professional and quick but my repair wasn't done because he needed permission from American Home Shield to cut a board (2×4). I went in my attic and cut the board for access to the eating valve. I called and left a message because my kids and I have been without hot water and heat. I called JR Plumbing &Mechanical Services and the receptionist said they haven't checked their answering machine which is unacceptable! She got an attitude and hung the phone up in my ear! I recommend that everyone should use a company who will show the customer respect and consideration especially when they know it's the middle of winter and the customer hasn't had heat or hot water for almost 2 weeks!!

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  Response from the owner

  Hi, this is JR with JR PLUMBING & MECHANICAL SERVICES, I would like to apologize to you for all the troubles you went through. I must say that at the moment we are short on staff just like everybody else, and scheduling some jobs depending on the city is a real problem, especially when we’re trying to help every customer we have. I did talk with my office staff about their behavior with our customers. Being disrespectful to any customer is completely unacceptable, no matter the reason, my customers are always first. I’m happy to add that we were able To go back to this customer’s house and got the problem fixed.

• T

  Tammy J

  5.0

  I made a claim through AHS for a slow draining tub and a small leak, and weak water pressure in another shower. JR Plumbing reached out to me quickly and got me scheduled for today. Joel was my plumber.. he was super professional, on time and finished the job quickly and efficiently! One of my toilet's was running and he even assisted me in reaching out to Julia at the office and AHS to add on to the work order. I highly recommend due to their honesty and quality service!

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