Johnny Pipewrench LLC
Lansdowne, Lexington, KY

Johnny Pipewrench LLC Reviews

3.6 stars based on 13 reviews

Featured Comments:

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  Rachel Rovder

  1.0

  Team did not reinstall our laundry drain properly after they disconnected it to drain the old hot water tank before removing it. Doing laundry the first time since their visit heard an odd noise ran to our laundry on 2nd floor to see a flooded room. Tried to call their line and was told well what do you want me to do but no help offered. Cleaned all day, friends brought over fans, and having damaged assessed in multiple rooms and ceilings from this mess created due to a careless mistake. They also did not wear shoe covers if the house and new carpet was stained after they left that I had to clean which is now soaked. Not a winner in my books! Their rates for a new gas hot water tank are also above market research so poor service and uncompetitive rates = would not recommend.

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  Michael Karras

  1.0

  He installed a water heater for us, but never obtained a permit for it. We found out about this after and requested that he pull a permit so that the installation could be inspected for any code issues. We paid the fee immediately for the permit, but I have called for 3 weeks almost daily without getting the permit sent by email, text, or otherwise. Every time he says he will get it to me, he somehow forgets. I called the inspection for fayette plumbing and they say he never submitted the permit, they have nothing. I speak to him almost ever other day, there is just no way someone should be able to successfully run a business with this kind of service and unprofessional manner. I’ve never had problems with communication like this from a local company before, it’s truly abysmal. If you want something done right, don’t use Johnny pipe wrench.

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  Maureen Tarpey

  1.0

  They do excellent plumbing. The problem is they don't show up. You have an appointment and have put the time aside to be there. They just don't come and when I called their business mail box is 'full.' No way to leave a message, no follow up from them, nothing. Hate to lose such good plumbers but can't do this anymore. This has happened twice.

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