John Chan Plumbing Inc
Norton, Ukiah, CA

John Chan Plumbing Inc Reviews

4.5 stars based on 27 reviews

Featured Comments:

• S

  Shannon Wells (Shannon Wells)

  5.0

  I had a pipe burst that holds all the pressure to my house. I started the fix but realized I was in over my head once I saw the corrosion kept continuing further. John was the only plumber that called me back, after trying 3. He was personable and laughed when I let him know what jerry rigged did he was about to find. He wanted to make sure I got my water back on quickly and immediately sent one of his guys out to finish digging the hole I started and they had it fixed up and my water back on super quickly and efficiently. Now I don't have to continue showering at the neighbors and can give my ducks fresh water. I will absolutely use him again... though I hope I never have a reason to.

• J

  Jaimes Ayala

  2.0

  It started when our booster pump went out on a Sunday, so we called John Chan Plumbing left a message, and then we called back Monday morning, but he couldn't make it out until the next day. After 3 days without water, John came, assessed the problem, ordered the pump, and it was another day and a half until we got water. Ever since the new pump was installed, the water pressure has been terrible: there are weak trickles coming out, then stronger a little later, but nothing consistent, except for weak pressure. Now, we can understand there may be another issue or an adjustment to the pump, but before the pump went out, the water pressure was great. So, we called John Chan, and he said he couldn't make it out until sometime the following week. We were patient, but no call from him all week, and we have now called a total of 7 times, left messages, asked if he was ok, but no response whatsoever, not even a courtesy call. It's been 3 weeks now, and I suppose he is ghosting us. After a $1,665.00 bill (which we paid immediately) I would expect much better service, and at least a call back. While we have recommended his work to friends in the past, I cannot in good faith, recommend his services nor professionalism after this experience, and we are still in need of a dependable plumber.

• V

  Victor Cheng

  5.0

  John has worked on my building several times, and each time he provided excellent service and quality work. Last week, I had a small leak in front of my building. Upon calling him, he came right over and fixed everything in few hours. Not only that, he improved the setup of my piping so future problem would be much more manageable. I highly recommend John. He is a top plumbing providing superb service. Super honest as well.

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