Jim Dorsey and Son, Inc.
Ingell, Taunton, MA

Jim Dorsey and Son, Inc. Reviews

4.5 stars based on 131 reviews

Featured Comments:

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  Nyoka Charles

  5.0

  Jim Dorsey and Son Inc was able to identify a plumbing issue at my home and provided next steps to rectify the issue. Plumbers Joshua and Mike were very patient with explaining the issue and made it a stress free encounter since I am a new homeowner. They were very professional, prompt, and understanding. The pricing is also reasonable and they accept multiple forms of payment which is amazing. I will recommend Jim Dorsey and Son Inc for any future work in my home.

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  Diana Hartnett

  5.0

  I had a toilet and garbage disposal replaced. The guys were awesome. I will be using again once my faucet arrives to install that as well as my other 2 toilets. When I called to make the appointment the representative was super nice and was able to get me appointment within a week! Highly recommend

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  Response from the owner

  We really enjoyed working with you, Diana! Thank you for trusting us with the replacements. Looking forward to our continued work.

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  Paul-Andre Richard

  1.0

  While I was pleased to find a vendor that would install a new on demand hot water heater I have been greatly disappointed in their lack of professionalism. They do not return calls and are unresponsive to client needs. They provided me with a standard fee of $5,250 to install a Rinnai ABSENT any itemization. I requested an itemized quote numerous times and was questioned by Sean/Shawn, “why do you need that”? I explained I’d like a breakdown of the work they quoted - they never provided this. Now a week later, they have continued to fail to provide an itemized accounting of their work. What is this customer left to believe other than, they over charged and are hiding this fact. Moreover, as I examined the work performed I notice that the new gas line appears to be improperly secured at one juncture where it seems logical to have support. They have not followed up regarding rebates and have left this customer ‘hanging out to dry’. NOT customer oriented or responsive to customer needs. They will likely take financial advantage of you so I advise looking elsewhere to get your needs met.

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