Jim Brown Company
AR-201, Mountain Home, AR

Jim Brown Company Reviews

4.5 stars based on 41 reviews

Featured Comments:

• A

  Andrea Link-Edler

  1.0

  Was hopeful to use Jim Brown service for our air duct cleaning and a possible replacement of our hvac unit. I have called them multiple times to get direction on what our unit needs. I am met with annoyance when I call. We’ve been very patient. It’s been a week and a half since someone inspected our unit. And still no answer. Sheesh, we were an easy sell too. I’d suggest they take some customer service classes.

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  Response from the owner

  Hello Andrea, thank you for your feedback. We are sorry to hear that we have not been able to provide the service that you were hoping for. We do our best to be responsive with all of our customers and we apologize we have not responded sooner on the status of your HVAC inspection. Please give us a call so that we can discuss this matter further 870-425-5775. Thanks!

• D

  Denise Maguire

  5.0

  Technician Sandra did an awesome job cleaning our system vents and ducts. Very thorough and knowledgeable.

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  Response from the owner

  Denise, thank you for taking time out of your day to give us your feedback. It is very much appreciated and we always enjoy hearing from our clients.

• 4

  49Hawkster

  5.0

  Another heating and AC company wanted to replace the unit , went to Jim Brown Company and got a second opinion . Nothing wrong with the existing unit , the hospitality was excellent and that was before setting up an appointment . They are now on an annual service call . Money was not the main priority , hospitality and respect to a long time resident of the community is and the good news was a bonus . Thank you Jim Brown and family

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