Jensen Plumbing, Heating & Air, Inc.
Lake, Lake Mills, WI

Jensen Plumbing, Heating & Air, Inc. Reviews

4.9 stars based on 234 reviews

Featured Comments:

• D

  Donald S. Waller

  5.0

  Jensen installed our Heating and A/C in 1992. On a recent check up I was advised it needed replacing. No worries, I got my moneys worth after almost 30 years. I worked with Kenny on the project, came up with best models for our home, then Kenny had Troy and Kyle come out and in one 8 hour day they installed both, they work great and look great. They tested it all out and made sure all was OK before leaving. I am the son of a tradesman, they worked hard and took care of business, very impressive. They even cleaned up after themselves, (see pictures). Just super. If you need work done like this call Jensen, then ask for Kenny, Troy, and Kyle ! You will spend a little more with Jensen but worth every penny. One of the smartest moves I've done in a long time.

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  Response from the owner

  Thanks for the 5 stars Donald ! The 3 gentleman that you had in your home are the best in the business. These young guys Troy and Kyle work together everyday, and they consistently put out high quality work. We get a lot of great feedback from our customers about these two, and it shows on their installs that they take pride In their work, and are true professionals. Yes, a customer can maybe pay a bit less with "the other companies" as you stated. But, we back up our work, we answer out phone at all hours, we do quality work, install quality equipment, and employ quality people. As you've experienced with us Jensen respects our customers homes and we appreciate your loyalty through all these years. As for Kenny. He's one of those veteran tradesman. He's seen a lot, and done even more. He knows what he's looking at, so when Kenny tells you it's time to move on to something new. You can be assured that he's giving it to you straight. Again, another best in the business guy. He's been in the trade for decades and we adore him, and highly respect him. We can't tell you how much we appreciate you taking the time to write a glowing review! See ya next time! Cheers

• B

  Beth Thiel

  5.0

  When it became evident that I needed to replace my old furnace, Jensen's responded promptly with an estimate and date for installation. Troy and Kyle did a great job of removing the old furnace, correcting some bad hookups left from the previous installer, and putting in the new furnace in one day. They were polite and professional and made sure I knew how to use my new system before they left. I have never been disappointed with Jensen's service. Would highly recommend.

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  Response from the owner

  Thanks Beth for the 5 stars! We're glad to hear that Kyle and Troy performed well for you. They make a great TEAM! See ya next time.

• G

  Greg Reed

  5.0

  We had the privilege of having two young men install a new furnace for us today . We were very impressed with there knowledge of all that they had to do. They were here at about 9:00 AM and started right in taking the old furnace out and bringing the new one in. They were very polite and answered questions that we had. What impressed me most was that they started at about 9:10 AM and were walking out at about 12:35 PM . They new what they were doing and showed us what we needed to know with the furnace and the thermostat. They cleaned up all that was part of the taking apart of the old furnace. The two of them worked very well together. If I had a business I would definitely want them working for me. All in all it was a pleasure to meet them and to be able to ask questions and to get an answer. So a big thank you so very much "Jensen " for sending Troy & Matt our way, they were a blessing to our morning Greg & Beth Reed

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  Response from the owner

  Thanks Greg and Beth for your glowing review! So refreshing thing to hear our staff is doing great things for us while they're out there working hard. I know these two guys will appreciate your kind words about them. We hope to hear from you again! Try our plumbers; they're pretty cool too!! Cheers

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