JEG Plumbing
Castle, Lansing, MI

JEG Plumbing Reviews

3.2 stars based on 5 reviews

Featured Comments:

• D

  Dagoberto Portillo

  1.0

  Jeg plumbers were supposed to arrive at my home on Thursday January 14 between 3 and 5pm. They didn't show up, I called and then the receptionist told me that the plumber broke down and will not be able to make it, but it will come the next day. I was not given a time, the receptionist told me she would call later that night. She never called. The next day i called and asked what time the plumber was coming in. Carlos told me he couldn't have a plumber at my house that day, I told him I couldn't wait any longer. He didn't give me a time, i waited all day for these plumbers. Eventually they came at almost 5 pm. They didn't even want to take their trash. Unbelievable!!!!!!!

• J

  Jeff Lancaster

  5.0

  I sincerely apologize, the review below is for JEG plumbing in Maryland, not Michigan. Please forgive me, I can't figure out how to delete it. Bottom line up front: stay away from this company if possible. Home Depot sent this company to hook up the water line to our new refrigerator. HD said explicitly there would be no additional charge for install since we had paid for the service at the time of purchase. Of course, first thing JEG says it will need to charge extra for intallation of a copper line. Technicians could not give a price estimate even though they do this work everyday. When we argued with them about the installation charge, they simply walked out of my house without a word. I have witnessed bad customer service before, but this one takes the cake. Do yourself a favor and don't pay for installation for HD appliances, just go ahead and hire a REPUTABLE plumber to do the work. JEG is NOT that company. Nobody I know will ever do business with this company if I can help it. This "service" is a racket. Be wary of the upcharge.