Jeff's Plumbing & Repair Inc
US-421, Boone, NC

Jeff's Plumbing & Repair Inc Reviews

2.8 stars based on 29 reviews

Featured Comments:

• A

  Alan Bailey

  1.0

  Came to install main water line shut off valve. 2 rookies show up that have only been with the company for a few months. They bill $150/hr. I fully expect a qualified, experienced plumber for that price. The 2 guys looked at the job and said they had never seen/done that before and had to call someone else. After being there 10 minutes, they told me they were going to another call and would be back later. The same 2 guys that said they could not do the job returned 4 hours later. They dug a hole in the yard and located the water line, but still did not know what to do and had to call another guy. They waited for a while for the other, more experienced guy, who stated I needed a new underground pipe installed all the way to my house and they would have to work up an estimate. By then it was after 4 pm, so I told them to fill the hole back in, which they did. They then presented me with a $489 bill and had done nothing but dig a hole and fill it back in. They charged $150 for an hour of travel time for both trips to my house. I was not the one that told them to leave the first time. They also said there is a charge for an estimate. Really? I said forget it. This company should not be in business. Beware!

• V

  Valerie Midgett

  1.0

  Do not call this plumber, no matter how desperate you are. There is a good reason there are so many one star reviews. I see I am not alone in feeling like I’ve been scammed. Jeff told me an estimate would cost $80. Fine, no problem. Two days later I get the bill for the estimate (not the actual estimate) it’s over $1200. $80 for the estimate, $250 to snake the line with a camera and $750 for labor plus incidentals. Yes, he charges $150 an hour, including travel time. I’m located on King Street 1.5 miles from his business, but it’s based on wherever his boys are traveling from. Three months later, I’ve called five times to get the written estimate I paid $1200 for and he hasn’t gotten to it yet. RUN, or just tear your money up and throw it down the drain. People warned me, I should have listened.

• S

  S Gilbert

  1.0

  Don't use them. Just don't. Asked for a W/D hookup, to fix a leak under my toilet, and reconnect my hot water heater. I had them scheduled for a days work assuming it'd be plenty of time. The guy arrives and says that he could fix the leak but it would take all day, and they can't start the other stuff which will take 2-3 days without doing an estimate which could take 2 weeks. Thankfully some guys working on my house were nearby and heard the interaction, and knowing I was in a hurry suggested someone they knew. The plumber they suggested did it all PLUS installed a new toilet AND replaced over half of my drain line all in UNDER 5 HOURS. Jeff's Plumbing is a total rip off.

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