Jamestown Heating & Air System
Main, Frewsburg, NY

Jamestown Heating & Air System Reviews

4.4 stars based on 30 reviews

Featured Comments:

• C

  Cindy Haight

  1.0

  Two technicians came to investigate an odor coming from my furnace. They gave it a clean bill of health but failed to turn my igniter switch back on. When they had no emergency after hours number or service, I was forced to call another company resulting in $162 in charges. All because of their incompetence. They could have done the right thing and reimbursed me for the expense but they didn’t. TERRIBLE

• D

  Danno

  5.0

  Started out purchasing central air and added a new furnace and thermostat as well. They showed up when they were supposed to, were pleasant / professional to deal with and did a fine job installing the system. The total cost seemed very fair. What more can you ask for.

• A

  Alicia Birt

  1.0

  I called them up and requested an estimate on a broken pressure coupling next to my water meter in my new house, I informed them that the BPU will not turn my water on because of the location of this broker pressure coupling. When I spoke with the man answering the phone I asked if I would owe them any money for the estimate. I was informed that the estimate would be free if the technician was unable to help me out. Everything went fine they came and went. The technician was unable to help me and informed me his boss would have to come out and give me an estimate on replacing my waterlines under ground, that the pressure coupling can not be fixed. The technician was in and out within 10 minutes if that. A month goes by and one day I receive a $65 bill from them! I call and ask why when the guy did literally NOTHING! He was in and out and he couldn't help me! However because in their system they wrote down a leak in my basement the best they could do is take off $10. When I asked if I could speak to someone else in billing or even the guy I originally spoke to I was hung up on! It just goes to show that they can not be trusted! They will change prices after they speak with you!!! Scam!!!!!! Side note Circle Mechanical came in and helped us out contacted the BPU for us and got us an extension on having to have my water lines dug up until the spring, came in they fixed the pressure coupling and charged me only $168 plus their service fee for coming out! I never did receive the estimate that I requested from this company so why am I being charged!?!? I will be filing a better business bureau complaint if this $65 is not removed from my balance!

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