Jackson Water Systems
Charles, Harrisonburg, VA

Jackson Water Systems Reviews

4.4 stars based on 28 reviews

Featured Comments:

• H

  Haley Shifflett

  1.0

  I don’t like doing this BUT we have had a TERRIBLE experience! it started off great! we had a leak in our outside water pipe they came the next morning to fix it... THATS WHERE EVERYTHING WENT WRONG!! We ended up with clay brown dirty water and our toilet wouldn’t flush... i called the guy who had fixed the leak and he said he was drinking a cold one sitting in his chair at home and pretty much stated he was a weller not a plumber so left it to us to figure out... they fixed the leak but never drained my water so it ruined my pipes inside and we had to spend almost $2,000 to replace all our piping! Then got a bill in the mail for $500... so I called to make a payment I SPENT A WEEK AND A HALF TRYING TO GET A HOLD OF SOMEONE OTHER THAN THE ANSWERING SERVICE AND NO ONE WOULD ANSWER THE PHONE! Finally today i got someone to answer so we could pay in full and never look back! I understand people are busy but this has been very unprofessional and caused more issues than we had before! Would NOT recommend!

• B

  Blue Ridge Rentals

  5.0

  These guys rock! Came out on a Sunday late afternoon and worked well into the night in freezing temperatures to replace the well pump. Had it fixed and the family up and running in less than 24 hours. Great service!

• T

  Thomas Schroeder

  5.0

  Called Jackson's at 7 in the morning, received an "in person" answering service, and my call was returned within the hour. Fred responded to my issue right away and called me and let me know what was going on. Unfortunately, my issue could not be fixed that day, but Jackson's men were on the job bright and early the next morning and had service restored before lunch. I was very pleased with the service I received.

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