J&J Plumbing, Heating & Cooling
Southeast, Tallmadge, OH

J&J Plumbing, Heating & Cooling Reviews

4.9 stars based on 995 reviews

Featured Comments:

• j

  jim carsten

  5.0

  We needed vaccinated and masked service. J&J was able to promptly provide a team that met these needs. Greg and Andrew arrived on time, wore masks and shoe coverings, and were courteous and professional. They assessed the problem quickly and resolved it easily. They asked if we had any other plumbing needs and made some suggestions to avoid a recurrence of the clog. They billed our credit card on the spot and a receipt was emailed. The charge was very, very reasonable. I could not be more satisfied and I highly recommend this company.

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  Response from the owner

  Thank you Jim! This is encouraging and we’ll make sure Greg & Blaine hear about it. We look forward to the next time we serve you with any plumbing, heating, or cooling needs!

• T

  Todd Packer

  5.0

  Plumber Blaine did a great job clearing a clogged sewage pipe under my basement and answering my extensive questions. His patience, professionalism and performance showed exceptional customer service. His timeliness, his willingness to explain procedures and options in detail and his attention to detail (including wearing shoe coverings through our house and cleaning up the area really well after he did his work) serve as a model for how service providers can deliver quality work. I really appreciated his explanation of what services he could provide, as well as his openness to reviewing issues beyond the immediate problem to be solved. During his visit, he reached out to other J&J colleagues who also responded quickly to questions regarding other services the company can provide. Blaine worked really hard not only to clear our basement drain pipe safely, effectively and with minimal mess, but he also worked really hard to ensure I was a satisfied customer and would benefit from future J&J services. In general, J&J were very responsive to our calls and emails. Blaine provided exemplary service, and demonstrated a lot of respect to my home and to me as a concerned homeowner. I'm grateful that Blaine could help solve our problem and I believe that he is an excellent representative of professional quality for J&J and the plumbing profession in general. Keep up the great work!

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  Response from the owner

  The k you Todd so much for trusting us with your home. We’ll be encourage Blain with your words. Give us a call for any plumbing, heating, or cooling needs!

• D

  David Garlak

  5.0

  Greg and Andrew from J&J came out to my place to fix drainage issues I was having in my laundry room. They were exceptional in the way that they identified the issue, gave a transparent pricing estimate, and also taught me the basics of how the plumbing in my house was configured. Additionally, they were happy to provide an opinion on options I had for future projects I had planned for the house. I would happily recommend J&J - they would be my first choice for plumbing services in the future.

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  Response from the owner

  Thank you David for your review! Your time is important to us and we want to exceed expectations. We’ll encourage Andrew & Greg with your words. We look forward to the next time we get to serve you!

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