J Ferg Pros
US-62, Wolfforth, TX

J Ferg Pros Reviews

4.5 stars based on 148 reviews

Featured Comments:

• R

  R C

  1.0

  Parents had their roof done by this company. The sales team is great But the crew that came out was unprofessional and left a mess. Came out 3 different times because lack of parts for breathers on roof. They took all shingles but left all the metal trim and told them that's not their mess its up to homeowners to get rid of that part.

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  Response from the owner

  Thank you for your feedback. Our focus on customer service is a very important aspect of our work, and we are committed to providing a high level of service on all of our projects. Our roofing president would like to reach out, learn more, and meet and work with you and your parents to resolve this situation. Would you please email us your name and number and your parents' names to [email protected]?We will have our roofing president follow up as soon as we hear back from you with this information.

• H

  Hailey Ray LPC

  1.0

  Our roof was poorly replaced. There were nails and trash everywhere! Then, we barely had a sprinkle, it leaked into my walls and damaged the sheet rock. I then discovered that the "new roof" was damaged and had marks, tar and silicone etc, and large gaps in shingle placement. This is my home!! To make it all worse my driveway was severely and permanantly damaged. They promised to pay us to replace sections of it, and to work with their subcontractor for recoopment of the cost ..all promises without the $ for the repair. We have sent invoices and have begged for follow up. We had our roof replaced 2 years ago and we were happy with the result but the quality has declined so much. I wanted to love these guys, but everyday I look at a driveway that was damaged by forklift marks and what they say is damage from abc roofing. I didn't hire ABC, they did! I hired JFerg. I hoped they would make things right but it has been since June! I wish I could post pictures here, I have been so frustrated with the process of trying to prod them along to do the right thing. Select any other roofing company!

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  Response from the owner

  Hi Hailey, can you please email me at [email protected] with your address and contact information so I can look into this?

• E

  E K

  5.0

  When I filed my claim for roof damage, my homeowner’s insurance(Farmer’s) contacted me. Of course, I could choose any roofer I wanted. If I chose to go with the Farmer’s referral list, I would have Farmer’s warranty. If I didn’t like who they sent, I could request the next roofer on their list. I had gotten one estimate outside of Farmer’s. That estimate just seemed to good to be true and it made me uneasy. Since there are so many local roofers, I had not a clue who to use. I went back to the Farmer’s option. Then came JFerg Roofing. I worked only with one person-Autry Dawson, Project Manager. From the 1st meeting, I knew I was in good hands! He took great care of everything! From my initial meeting, to subsequent meetings, to the actual roofing, everything was on time. And my new roof is just awesome! I’m so grateful for Farmer’s and Jferg. Thanks to all at Farmer’s and JFerg Roofing!

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  Response from the owner

  Thanks for sharing your experience of the process! We're proud to hear that it was smooth and that you enjoyed working with us. Thanks for trusting J Ferg Pros!

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