Impact Plumbing, LLC
Main, Groves, TX

Impact Plumbing, LLC Reviews

4.4 stars based on 67 reviews

Featured Comments:

• M

  Mark E. DeVillier

  5.0

  Thanks Emily for sending Chris and Jeremy out to our house. They were waiting on me to meet them and let them in, they got right to it. After hearing the gurgle in master br, they both said you have a problem in your main. After several trips through they finally got it Un-clogged, cleaned, and water flowing. Took the time to give me an estimate of repairing my problem plus a couple other things we wanna do!!! Again, thank you all for your professional service, prompt service, and all very courteous attitudes!!! I’ll be in touch for the repairs!!! Thanks, mark

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  Response from the owner

  Thank you Mark for taking the time to send a great review. We really appreciate your business.

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  Micah Hardman

  5.0

  I highly recommended Jon @ Impact Plumbing in Groves, TX. He is hands down the best at what he does, honest and proficient. You definitely will not be disappointed. Before I called Impact Plumbing I had several (business professionals) completely disregard what Jon explained needed to be done within minutes of looking at my concerns. I am extremely grateful that my family and I have Jon on our side.

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  Response from the owner

  Thank you Michaud for the great review!

• K

  Kenpenguin

  1.0

  Had a slab leak under my garage they quoted me $1200 to reroute the water line over into the attic. They came and found that it was the main cold water line, and did some leak test and told me they needed to run a whole new waterline throughout the whole house. They didn’t fix the leak, and left two big holes in my walls and charged me $950. I asked them if they could just fix the leak that’s coming from the slab only but they refused to fix it and recommend me to run a new cold water line. He told me if we fix that leak the water will only be fixed going to the kitchen and that I will have no water coming to the bathrooms. He quoted me $9547.10 for that job. I got other estimates from other plumbers and they stated that they can fix the leak and you do not need to run a whole new line. They also told me if the leak is fixed water will be running to both the kitchen and bathrooms and do not know why impact plumbing told me it wouldn’t. I do not know what Impact plumbing was trying to do but I did not use them to fix my leak. Another company came and fixed the leak by running a new cold water line thru the attic and into my house. Just like what Impact Plumbing was quoting me from the beginning, but instead charged me $950 to check for leaks, and cut holes in my walls and quoted me $9547.10 for something that I didn’t need in the first place. This whole process of working with impact plumbing was kind of shady would not work with them again.

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  Response from the owner

  We apologize that your experience with Impact Plumbing was an unpleasant one. The bid you were given did include a new incoming cold line because that was really the only way to fix the slab leak due to the current piping configuration. Due to the fact that your house had multiple slab leaks in the past we took that into consideration when presenting you with a bid. Typically when a house has had a slab leak on the water system the same issue will happen again until a total re pipe is completed. With that said this is the reason a re pipe was recommended to prevent this plumbing problem from happening again.

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