Hydro-Temp Corporation
US-67, Pocahontas, AR

Hydro-Temp Corporation Reviews

3.1 stars based on 23 reviews

Featured Comments:

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  Mike R

  5.0

  This company made my Geo-Thermal unit six years ago. I recently had an issue with the unit (I am in NY, they are in AR) They were extremely kind and professional every time I called, and helped to get the part I needed to my local repair company. Later I had some supplemental questions, and again, complete professionalism, respect, and kindness. Lee, in the service department is 100 percent gentleman. And the absolute best part of it all... when you call, (even the 800 number) you get to speak to a person almost immediately. THANK YOU!

• R

  Rodney Mast

  1.0

  Unit is less then a year old. Unit has worked sporadically from May until August. Still not fixed. They have replaced nearly every component. Tried two different compressors. The dealer does not know what else to try. The dealer has bent over backwards to help us. Dealer has been here at least 20 times and as late as midnight working on it. But hydro temp does not even know what to do. Do NOT buy from this company. A year ago when we researched hydro temp was rated +4 stars. Look where they are today! 2.9. There is a reason

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  Pam Scarbrough

  1.0

  I would prefer not to give a star but I was not given another option. I feel the need to share my experience with hydro temp to hopefully STOP someone from making a very expensive mistake like I did. When my family built our dream home we were told geo thermal was the way to go! 10 years later I can truthfully say it’s the worst decision we have ever made. We have never made it through an entire season without a “service call” . NEVER!!!! (Not even year 1) We have NEVER (NOT ONCE) had hydro temp stand behind their “warranty”. Not in year 1, and certainly not in year 10. The service men are rude, arrogant, and very unpleasant to deal with. I started a file to keep up with what they serviced & always showed the service men their repeated actions and the history of working on the same unit, with the same problems. (Note the bills for their service calls sometimes didn’t make it through the mail before their next “service” was needed) year 9 and THOUSANDS of dollars later we decided to find a different company to help us. We quickly realized that Hydro Temp was not happy to help them and was not friendly about answering any questions they might have. Hydro temp has been a NIGHTMARE and they do NOT stand behind their equipment AT ALL. I wish we would have done more research and chosen a different company. I do believe geo thermal is a great option , I don’t however believe Hydro temp is the company to use! Very unhappy customer

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