Hoffmann Brothers
University, Edwardsville, IL

Hoffmann Brothers Reviews

4.9 stars based on 1103 reviews

Featured Comments:

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  Ashley Hercules

  5.0

  I had a refrigerator and a dryer needing repair and Scott from Hoffmann Brothers was great to work with. He was very honest and gave me good insight on repair costs vs replacement cost. I had good appliances that have lasted over 12-13 years each and repairing the parts obviously saved me thousands of dollars vs buying all new appliances. Scott was thoughtful and conscientious about coming into my home. He wore booties over his shoes and wore a mask the whole time he was in my home. I would definitely recommend them to anyone who needs appliances repaired.

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  Response from the owner

  Ashley, thank you for your 5 star review! We do our best to provide detailed options on each service visit so that the homeowner can make the best decision for their home, so we are very pleased to hear that was your experience with Scott. We will be sure to share your kind review with Scott and our team. Thank you for choosing Hoffmann Brothers!

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  Eric Seidler

  5.0

  I've used Hoffman three times now. Once for oven repair, once for water heater maintenance, and once for fridge repair. Each time I have been impressed with how professional and personable the techs have been. They also have fair and upfront pricing. I already consider myself a repeat customer. Give them a chance.

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  Response from the owner

  Eric, we are very glad to hear you have had multiple good experiences with us! Thank you for choosing Hoffmann Brothers!

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  William Drazen

  5.0

  Matt came and fixed my fridge/freezer. He was terrific. He came in and listened to what my issues were, explained to me what he thought was the issue, inspected for that issue, and proposed what he thought was the best solution all while explaining to me how and why he was making those decisions. It was a great experience that appears to be the right solution. But if not, he also mentioned that there is a 30 day warranty on the labor and a 1 year warranty on the hardware that he had to install to resolve the problem, so he really went out of his way to explain everything and make sure that I was comfortable with the process and outcome in a way that even I could understand. I would use Matt & Hoffmann again.

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  Response from the owner

  William, thank you for your review! It's wonderful to hear Matt provided excellent service and was able to provide details on the evaluation, repair options and warranty information. We appreciate you taking the time to share your experience with us and will be sure to pass your review along to Matt and our team. Thank you for choosing Hoffmann Brothers!

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