Hill & Hill Plumbing & Heating & Air Conditioning
Westport, Bloomington, IL

Hill & Hill Plumbing & Heating & Air Conditioning Reviews

4.4 stars based on 14 reviews

Featured Comments:

• G

  Gavin Bradford

  5.0

  Hill and Hill were very prompt in getting someone out to save me from the heat! When my AC stopped working, they sent someone out very quickly and got me back in shape (without running up the bill with unnecessary expenses)! Thank you so much Eric for your help and explanation of what happened and how you fixed it. Thank you so much Amy for getting someone right out and your big friendly smile! Can’t recommend Hill and Hill more highly for your AC needs!

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  Response from the owner

  Thank you Gavin, we appreciate your business.

• K

  Kevin Wallace

  1.0

  Ryan ran the auger bill up to 700 dollars while I was at work before calling me to tell me the dollar amount. I (not very wisely) told him to try for one more hour to try and get tree roots out. He was unsuccessful. He told me he would be back the next day to run camera which is 250 dollars. The next day he found a crack in the pipe and said we need to dig up yard. He told my father in law who was at the house the bill was $1465. Ryan called me and told me he was done and I needed to dig out. He also stated my bill was $1465 dollars. I got the bill in the mail and it’s over $2000. So my math says it should be 1150 but I’m willing to pay $1465. If I was at home when he was here I would have wrote him a check for $1465. I showed the bill to the owner of another plumbing company and the owner stated that any competent plumber would have quit augering and ran the camera down after one hour. The other plumber companies exact words were that I got Rap_d. No slander here just you can not trust anyone. So I’m going to pay over 2000 dollars for basically a estimate. I had a plumbing company send 3 plumbers to my house with a backhoe and they dug up my yard replace clay pie with PVC for cheaper than Hill and Hill to run a auger. I guess once again The great people of America’s word means nothing. Lesson learned get everything in writing

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  Response from the owner

  We were very open and honest with you from the beginning and kept you up to date as the work continued via text message and also verbally. The invoice was detailed to you in writing. There were no hidden fees or escalated costs. We understand you being upset about the blockage turning into a larger job than you initially guessed it might be; however, we did not cause the blockage and did our best to get it opened before recommending more drastic measures. Kind regards ~Amy Hill, Owner/Office Manager

• C

  Clinton Fuller

  5.0

  Hill and Hill did a good job on multiple things at my house from plumbing issues to my furnace not working they fixed them both with competitive pricing. I highly recommend. Very easy to work with and got the jobs done promptly.

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  Response from the owner

  Appreciate the business. ~Amy Hill

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