Hers and His Plumbing Florida LLC
Beal, Fort Walton Beach, FL

Hers and His Plumbing Florida LLC Reviews

2.8 stars based on 19 reviews

Featured Comments:

• M

  Mike Tadeo

  1.0

  These guys are Lowe's new Installation Made Easy independent installers. My experience was anything but easy. Lowe's ad for a new water heater shows same day installation with free delivery and haul away under this program. I went ahead and made the purchase because we had no hot water and hoped to get a replacement installed immediately with this new program. It never happened as I had to wait almost a week just to get someone to come out. John was sent to our house to provide a new quote as opposed to the one I purchased through Lowe's. The quote for parts (none of which were from Lowe's) and installation was $500 more than what Lowe's quoted me. Prices were inflated for parts alone. We decided to hold off with the installation until after we inquired about the price difference from Lowe's. John decided not to respond anymore once a new contract was built with Lowe's. Apparently, the IME program from Lowe's basically finds customers for His and Hers Plumbing as everything is negotiated with them and not Lowe's. In the end, we decided to go a different direction and asked for a refund.

• T

  T T

  2.0

  This was set up by Lowes as one of their installation services. Hers and His Plumbing called. I plainly stated I wanted an estimate to swap a regular electric water heater to a tank less electric water heater. Appointment set for 10am to 1pm, I confirmedthe date and time. Well, 1pm came and went, no techs, no call, so I called them. Whomever set the time set it for 12p to 3pm. They arrived at about 230pm. The technician promptly advised me an electric tank less water heater was inefficient and would not perform up to par. Now, I appreciated the advise. Then I got a quote of $1400.00 just to install one like I have now. Just the install, $1400.00!! That dosnt include the price of the water heater. So, this whole debacle could have been taken care of with a 15 minute phone conversation. I had to wait 4 1/2 hours. If this level of incompetence was displayed in the appointment and estimate, i shutter to think what would happenif I allowed them to do the work! Bad job.

• J

  John Clemmer

  1.0

  these people charged me 1200 dollars to install a water heater. after 2 hours it started leaking. a few hours later my daughter smelled gas. Gas company came out and shut off the gas. Went thru Lowe's customer care to get my money back from the install because of the gas leak. Hers and his said that is was caused by a manufacture defect. NoI will never buy anything from LOWE"S again.t there fault. Bull. should not have been gas coming out from the meter that he put on. customer care at lowe's said they can't refund my cost .

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