Hebert Plumbing Co
Forestville, Wake Forest, NC

Hebert Plumbing Co Reviews

4.5 stars based on 15 reviews

Featured Comments:

• S

  Shekar Govindaswamy

  1.0

  Response was very quick, showed up in 2 hours. Unfortunately could not fix the leak in my $550 Delta Touch faucet because he could not take it apart, he was unfamiliar with the design. He tried drilling a hole in the neck to release the press tab and Delta tech support said that is not the solution! After 45 minutes left without resolving the issue and I had to pay for the first time in my life $162 because the expert could not fix the issue, should have called Roto Rooter or Michael and Sons. Got in touch with Delta and they are sending me the repair kit for free. Still have the leak and an unresolved issue. If you take your car with an oil leak to a mechanic and he spends 45 minutes trying to remove the pan and says, sorry I cannot fix it, here's $200 bill for labor, how would you feel? Edit: I called Delta customer service and they sent me a replacement cartridge. It took me all of 4 minutes and 30 seconds (just one set screw) to replace the cartridge and the faucet works beautifully. Felt cheated for being charged for a repair that was not done, a plumber that wasted my time and did not know how to replace a Delta faucet cartridge. Wish he had been upfront about it and more professional rather than charging an unsuspecting customer!

• K

  Kate McMahon

  5.0

  John and Andrew were quick and responsive to our plumbing emergency. They came over after hours on a Saturday and were efficient, knowledgeable, and fairly priced. We will use them for future plumbing needs.

• K

  Keith Gleason

  5.0

  John and Andrew were extremely professional, knowledgeable and got right to business, solving our issue. Old school customer service. Thank you!

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