Heath Electric Co
Seaside, Cape Charles, VA

Heath Electric Co Reviews

3.9 stars based on 27 reviews

Featured Comments:

• M

  Mark Zischke

  5.0

  Klaus and his team did a wonderful job for us in replacing our two zone HVAC system. Everyone on his team was very nice and professional, and the quality of their work is excellent. A lot of the work was very difficult due to the tight space under the house. Everything was cleaned up well afterwards. He explained the work with us ahead of time and always gave us options. This is the third job that he did for us - the last two were a hot water heater replacement and electrical meter box replacement. His team was dependable - on time and always completed the work they said they would. Would definitely use again and recommend to others!

• J

  Jimmie

  1.0

  LOOK AT THE OTHER 1 STAR REVIEWS . DO NOT TAKE THEIR BUSINESS!!! Klause had an appointment to arrive at my property on a Friday . I had tried to reach out by phone call on multiple occasions that day and even left a voicemail informing him to contact me before arriving onto the property. The property has tenants that must be made aware out of courtesy before anyone showing up and also this makes the technician to perform maintenance efficient . His only response to these calls and voicemails was a text saying he’s driving and can’t talk. I texted him more than once afterwards to tell him to give me a call before showing up . Klause never showed up or even called or texted me the homeowner with a rescheduled appointment. It’s not until early Saturday morning he calls me with a very disrespectful tone , throwing a fit demanding I give him access codes for a lock box to enter the property because “ I’ve done this for 40 years I’m a big boy” while going on about how early it is and threatened to cancel because he was 15 minutes away . I had to try to deescalate this “big boy” and try to tell this guy over and over again he does not need any code for the property because tenants are on the sight he must wait for me to contact them before arriving . He expected someone to jump when he says jump and his ego was bruised when he realized he wasn’t calling the shots and since he didn’t get his way he hung up and texted me that he cancelled. UNPROFESSIONAL!!! His only defense for the other 1 star reviews is he’s been doing this for 40 years, are you kidding me lol .Nobody cares how long you’ve been in business it’s quality not quantity!!! He doesn’t admit his lack of communication skills . He makes it out to be the customers fault for his poor planning methods . If you value your time and home DO NOT TAKE HIS BUSINESS!!!!

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  Response from the owner

  On rare occasions due we have a warranty customer that won't cooperate. After much wasted time and no access provided. We had this customer transfered to another vendor. We can only pray for these types of people. Thanking God for the thousands of great customers.

• R

  Robert Klark

  5.0

  Called Cinch Home Services and was able to get Klaus, David and Al to come out next day to access my poor quality heating. With winter coming quickly didn't want to get caught without heat. They patched it enough to get it semi running but then were able to get replacement covered for me. Thank goodness new one installed today and its awesome!

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