Heartland Heating and Cooling
2nd, Jamestown, ND

Heartland Heating and Cooling Reviews

4.9 stars based on 14 reviews

Featured Comments:

• M

  Mitch Johnson

  5.0

  The entire experience I had with Heartland Heating And Cooling was top notch in terms of professionalism, timeliness and quality of work. It all started when my family and I awoke to our AC not working, which had become all too regular since our furnace, AC unit and water heater were still all original from when the house was built in 1984. I made a service call for the same day and they were more than accommodating to my work schedule. Ryder touched base with me shortly after I called the office seeing if he could come sooner than we had scheduled (4:00PM) however I was still at work and he said that wasn't a problem. 4:00PM on the dot he arrived and as he was diagnosing the problem I had asked if he could grab some numbers to take back and get me a quote on everything being replaced. The next morning Nathan called with a rough estimate but wanted to get a look at everything in person before giving a final quote. Again, I was at work but I hadn't left town yet so I asked if he could meet me in 15 minutes to take a look. He had to have dropped everything he was working on to come on such short notice, but he did. He gave me the final estimate with no pressure whatsoever, saying the quote was good for several months and I could do whatever I needed to do in the meantime. Obviously since I'm writing this review I decided to pull the trigger. The next day Nathan returned with Spencer, one of the install guys to give everything a final look to make sure everything was going to work as planned since our furnace and water heater are in very tight quarters with minimal room to spare. Everything was a go. The following day Spencer returned with Ty at 8:30AM, again on time to the minute to start working. Both did exceptional work, very neat, tidy and professional with no scrap, shavings or mess of any sort left behind. Everything was completed by 3:00PM the same day, even with the addition of a few other things I had them take care of while they were here (at no additonal cost, to boot). A new thermostat was also included. It's also worth mentioning that the original service charge was wiped clean by Nathan. I can't recommend these guys enough!

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  Response from the owner

  Thanks for the great review, Mitch. It's good to hear from you, and we appreciate your support.

• A

  Alex McInnes

  5.0

  Had them install a new HVAC system in my house. They got after it right away and cleaned up after themselves. There was a few small things with duct runs they had to come back to fix but they always sent somebody out the day I called or the next day. Since then I've had a few more small issues and they've still always been there that day or the next. They are reasonably priced and work hard.

• C

  Cassandra Schmitz

  5.0

  They were over instantly to do the repair!!! I appreciate the great work!! They are also the cheapest place in Jamestown for heating and cooling! I will do business with them again in the future if I need them! Will recommend as well.

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