Hartzell's Heat & Air
Main, Kingfisher, OK

Hartzell's Heat & Air Reviews

4.6 stars based on 84 reviews

Featured Comments:

• J

  Jimmy Gage

  2.0

  Service tech Dustin came out the same morning we had issues with heater not coming on. He was very knowledgeable and assessed the issue quickly and had our heat back on. He was very polite and assured me they warranted their work and told me to call if we have future issues. Will definitely use Dave Hartzell Heat and Air for any future issues. Amendment to above: Heater flame went out again 10 min after tech left and heater was blowing cold air. Since Dustin told me work was warranted and to call if further problems, I called office to let them no heater had stopped. It was before noon and I thought tech could come back same day since forecast was for single digits that night. Called again at 2 and just before 5 to ask if tech was coming back and office person was very short on phone and said he was on other calls and she didn’t know if he would come back by or not. After a cool night with only electric oil heaters to heat house, I decided to remove cover and look at heater to see if reset button needed to be pushed that tech had showed me previous day. What I discovered was a wire which had either been left unplugged or knocked loose when cover was put back on. I plugged it in and heater is working good. It has been 22 hours since tech left telling me work was warranted and I still haven’t heard from company about returning to check heater. Tech was good but not so sure about office people or whomever schedules tech’s work.

• d

  dorcene butler

  1.0

  They didn't anything but try and sell me a new unit. The guy never even took heat shield off . We ended up turning it off and back on and it worked fine. If he would have even tried that and got it to work I wouldn't have had a problem paying for his services but he literally did nothing and charged me 155 bucks....thanks for nothing

• T

  Tori Robison

  5.0

  Hartzell’s Heat and Air does an excellent job! We were having issues with our air conditioner not cooling correctly during the horrible heat. We called them, & they came & repaired our AC within 24 hours! We also use them for yearly maintenance of our system. They do outstanding work, they respond quickly, and they have reasonable prices. We have always been very pleased with their service!

  ---

  Response from the owner

  Thank you for your great rating. We truly appreciate your support.

More reviews (7)