Harris Plumbing&Drain Care Llc
Glen, Atlanta, GA

Harris Plumbing&Drain Care Llc Reviews

3 stars based on 6 reviews

Featured Comments:

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  Colin Kelly

  1.0

  The service technician who came out multiple times was unable to fix the issue. In fairness, he was very kind and did his best to get my water heater fixed. But when I reached out to schedule a 4th follow-up, they had zero empathy for what our family has experienced being without hot water for two weeks. Michelle at their front desk is probably the most unkind and unprofessional individual I've spoken to in years. If you don't mind multiple service calls and terrible customer service, perhaps this company is OK. But as for me, I'll go to school and learn how to repair my own water heater before I'd ever use Harris Plumbing again.

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  Nat Jon

  5.0

  We've used them for our properties without any negative incidents. The person they sent out explained any issue that arose and repaired our kitchen sink and installed our toilet with ease. I have no problem recommending or using them for further projects.

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  Natasha Mandich

  1.0

  We have been sent Harris Plumbing a few times by our home warranty company (Sears). Last week we called, were scheduled for last week and once again had a no call no show. It has been a week and we have not heard anything from this company. The last time was about a month ago while we in the process of a kitchen remodel. All work was at a halt until the plumber came out, an appointment was made, the plumber didn't show and no progress was made for over a week. We made several attempts to make contact, the company doing the kitchen remodel made several attempts to make contact, we were a day away from finding a new plumber when we were finally contacted. There is nothing wrong with the work this company does, when the work actually gets done but having more than one no call no show appointment is unprofessional and absolutely unacceptable. We are also contacting Sears and suggesting they stop outsourcing to this company because I am sure that we are not the only family that this has happened to.

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