Hanna Plumbing & Heating, Inc.
3rd, Marion, IA

Hanna Plumbing & Heating, Inc. Reviews

4.1 stars based on 53 reviews

Featured Comments:

• R

  Rick Thibault

  5.0

  Great work by Hanna installing my shop radiant in-floor heat system. Let me start with Amy, she is the very best receptionist I have ever dealt with; polite, helpful, reliable, I could go on and on but if I had a business of my own I would try to hire her away from Hanna, a tru "A-teamer." Jim Anger (45+ years of experience) quoted the system to me and was a great technical resource/expert. He explained my options and gave me a budgetary sizing estimate to help me decide what I could afford in my overall project cost during our initial phone conversation - refreshing!!!!!! Most contractors want to "do the dance" on pricing which makes it hard to consider project options. Matt and Adam installed the loop field on a hot summer day and worked hard to achieve the optimal floor coverage for even heat. Dustin installed the boiler and his attention to detail and pride in his work were exceptional. I plan to use Hanna again on a bath remodel and I have no doubt they will perform just as well. I have finally found a plumbing contractor i trust. The pricing was not cheap but it was fair and competitive for the work I had done.

• m

  mark young

  1.0

  So if you want to spend a lot of $$$$ go to Hanna.. plus they say they work on fireplaces but both techs that came out were really not in tune with our product. Bottom line to replace a gas valve in our gas fireplace it cost us $628 . Plus they told us that we should have the glass doors shut when using , and since 1994 my wife and I , when using have had them open, and we are still alive!!! Maybe they should stick to P_TRAPS instead of fireplaces... Plus my bad for not keeping track of ( actual time ) spent by second tech that came out to install the valve, but we got charged for 2 hours , and to be truthful most of the time it looked like he was buying time..

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  Response from the owner

  Thank you for the feedback. Your fireplace is original to the home. You do not have the manual or information on the system so there was no way to know details about it like the brand and model. Manual and technical information on appliances is extremely helpful as there have been many gas fireplaces that were manufactured between 1994 and 2022. We’ve repaired a lot of gas fireplaces but yours is one the Techs had not seen in the past. Your system has glass doors and a metal curtain which mirrors a wood burning fireplace; most gas fireplaces are seemed sealed. We warrantied the first return visit and charged for the labor to replace the gas valve. The replacement gas valve was not the same size as the original so it took some time to remove the original and mount the replacement in the system making sure connections were secure. Please give our office a call if you would like to discuss your service further. Thank you, Hanna Plumbing & Heating

• C

  Cindy Leeson

  5.0

  Had some work done by Hanna (replaced toilet, added a laundry sink and replaced kitchen faucet) and they did great work. From the very beginning we were impressed. They came early to the scheduled estimate. They were professional, explained things as he was looking at what we wanted done and answered all of our questions. When it came to the actual work, again it was great. They had an opening, so they came a week early and got the job done that day. They were friendly and did a nice job of cleaning up after they were finished. I plan to use Hanna again for future plumbing needs.

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